DebtMap
Claimed Business
Performance(last 12 months):
Ranked In Financial Services
#69NPS Score
0Unlikely
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
NC
Nikolakis C
1 reviews | Active since Jan 2020
7 May 2024, 10:22
Good service
Exceptional service, even thou sometimes I would get very angry because I want getting the response I wanted but when I called you guys I felt welcomed from reception to the departments keep it up and continue working as a team debt map one of the best DC
Helpful (0)
|Replies (0)NC
Nikolakis C
1 reviews | Active since Jan 2020
7 May 2024, 10:22
Good service
Exceptional service, even thou sometimes I would get very angry because I want getting the response I wanted but when I called you guys I felt welcomed from reception to the departments keep it up and continue working as a team debt map one of the best DC
0
Replies (0)TM
Thandeka M
1 reviews | Active since Jan 2020
23 Apr 2024, 14:37
Response to my query
I had a minor Customer service issue with Debt Map. I was really amazed by the level of dedication in attending to my query and the speed at which it was researched. The quality was outstanding. Tha
Helpful (0)
|Replies (0)TM
Thandeka M
1 reviews | Active since Jan 2020
23 Apr 2024, 14:37
Response to my query
I had a minor Customer service issue with Debt Map. I was really amazed by the level of dedication in attending to my query and the speed at which it was researched. The quality was outstanding. Tha
0
Replies (0)GJ
SG
Sibusiso G
1 reviews | Active since Jan 2020
27 Mar 2024, 07:20
Very Bad Service of DebtMap
I recently engaged in a conversation with Irvin Jonga regarding my interest in a debt consolidation loan. He expressed concern about my current financial situation, advising that taking on additional debt might not be feasible. Instead, he proposed a plan to reduce my monthly installments and negotiate with my creditors, which I found reasonable. Consequently, I agreed to this approach and proceeded to sign the necessary paperwork, entering into a debt review process. However, after some back and forth with one of the credit providers, both Irvin Jonga and Noreen Dhirau informed me that they could no longer assist me. To my surprise, they suggested that I sign a power of attorney so that a lawyer could help remove me from any blacklists, requiring a fee of 2k. This unexpected turn of events was quite inconvenient for me. I feel compelled to share my experience to raise awareness. Despite my attempts to follow up with Deptmap multiple times regarding the attorney's assistance, I have yet to receive any response. It's disheartening to encounter such challenges, especially when seeking financial support during tough times.
Helpful (0)
|Replies (0)SG
Sibusiso G
1 reviews | Active since Jan 2020
27 Mar 2024, 07:20
Very Bad Service of DebtMap
I recently engaged in a conversation with Irvin Jonga regarding my interest in a debt consolidation loan. He expressed concern about my current financial situation, advising that taking on additional debt might not be feasible. Instead, he proposed a plan to reduce my monthly installments and negotiate with my creditors, which I found reasonable. Consequently, I agreed to this approach and proceeded to sign the necessary paperwork, entering into a debt review process. However, after some back and forth with one of the credit providers, both Irvin Jonga and Noreen Dhirau informed me that they could no longer assist me. To my surprise, they suggested that I sign a power of attorney so that a lawyer could help remove me from any blacklists, requiring a fee of 2k. This unexpected turn of events was quite inconvenient for me. I feel compelled to share my experience to raise awareness. Despite my attempts to follow up with Deptmap multiple times regarding the attorney's assistance, I have yet to receive any response. It's disheartening to encounter such challenges, especially when seeking financial support during tough times.
0
Replies (0)SY
EM
Emmanuel M
1 reviews | Active since Jan 2020
4 Oct 2022, 07:07
Not replying
I've been waiting a response for 2 weeks now and I haven't even received mail indicating someone is looking into it. This is the second time in 6 months that I have to plead for a response. Can you please get someone to look into this.
Helpful (0)
|Replies (0)EM
Emmanuel M
1 reviews | Active since Jan 2020
4 Oct 2022, 07:07
Not replying
I've been waiting a response for 2 weeks now and I haven't even received mail indicating someone is looking into it. This is the second time in 6 months that I have to plead for a response. Can you please get someone to look into this.
0
Replies (0)AJA
Anne-Maré Jeanette Allers
1 reviews | Active since Jan 2020
15 Aug 2022, 12:41
Efficient, Helpful and full explanation of the process.
I hereby wish to compliment Faith with her great service. Always willing to help no matter what the enquiry is about. Setting a good example what service is all about.
Helpful (0)
|Replies (0)AJA
Anne-Maré Jeanette Allers
1 reviews | Active since Jan 2020
15 Aug 2022, 12:41
Efficient, Helpful and full explanation of the process.
I hereby wish to compliment Faith with her great service. Always willing to help no matter what the enquiry is about. Setting a good example what service is all about.
0
Replies (0)