Decofurn Factory Shop
1.4|1,857 reviews
KH
Kerry H
1 reviews | Active since Member
13 May 2026, 10:26
No feedback on order
Worst online service I've ever experienced. Placed an order on 4th May 2026, paid , sent proof via email and now can't get any feedback on my order. In fact, the latest update says payment pending. No response to emails and chat bot (Dee) unhelpful. The worst online portal I've ever had to deal with. The App shows no helpful means of following up on an order.
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Replies (1)KH
Kerry H's updateReviewer Update
14 May 2026, 10:51Someone from Decofurn phoned me this morning and this has been rectified.
I do suggest that they look at their online sales communication from a customers perspective.
I do suggest that they look at their online sales communication from a customers perspective.
KH
Kerry H's update14 May 2026, 10:51
Reviewer Update
Someone from Decofurn phoned me this morning and this has been rectified.
I do suggest that they look at their online sales communication from a customers perspective.
I do suggest that they look at their online sales communication from a customers perspective.