Active since Feb 2023
I had a query which I raised via email with a concern I had and it was professionally and promptly addressed. I recommend this business for any computer related parts, easily ordered online, with prompt delivery.
SOPHIE assisted me efficiently, timeously and professionally. It was a pleasure using the WhatsApp account
Reported an accident and submitted a claim for vehicle... Six weeks ago... Keep getting apologies and understanding emails... Feedback only when we request it and keep getting told that further details and further inspections are needed and they fully understand our frustration - yet, six weeks without any resolution, or decision on how to proceed. In a City where there are up to 5 vehicle accidents a day, due to poor maintenance, pot holes, lack of operating streetlights, it appears that Naked are looking for an excuse /loophole to not honor our claim. They need to do better in delivering customer service in an already traumatic time. Six weeks and counting... It's not ok
Prompt & efficient service from Rutendo Adelaide
Julian David was extremely helpful and attended to my query with the correct information. Effecient and friendly.
My query was handled efficiently and promptly by Rutendo Adelaide.
Excellent service from Caitlyn Martin
My daughter attended the campus in Port Elizabeth/Gqerbhera in 2022...doing her post graduate in Honours in Psychology. We were very impressed with the campus and the way the college conducted everything, but unfortunately this is not the case any longer. My daughter has been battling for months to get a credit for an overpayment on her fees for the year. Now she has been trying to access her marks and results for the year. She has been told, after following up and having to constantly preempt communication that her assignments and exam weren't marked and the Lecturer is no longer employed. This is appaling Varsity College! With no real answers forthcoming. I used to recommend VC as an ideal learning institution, but now would rather warn people from registering, based on the lack of interest and professionalism offered to my daughter, who has been a committed, hardworking student.
Communication is always efficient and helpful
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