Very Disappointing Service from Decorland and RAM Couriers

I placed an order with Builders Warehouse on 16 November, which was shipped directly from their supplier, Decorland. After repeated delivery promises from their courier, RAM Hand-to-Hand Couriers, I only received the parcel on 28 November—nearly two weeks later and after a great deal of unnecessary frustration.

To make matters worse, the order arrived incomplete. Given the poor communication, delays, and overall lack of service from both Decorland and their courier, I cannot recommend this company. The experience has been deeply disappointing.