1 reviews | Active since Member
Hi I've had two installations done by Defendoor (order 8626 and 8674 in JHB) and both times I had wonderful service from Jacques Van Der Schyff and the installation team. Jacques really took his time explaining all of the details of their product, and ensured his team returned when a piece of the one frame began rusting. This was replaced and we've had no issues since. We had a small issue with one of the locks on one of the sliding gates (it was not configured as per the initial requirement), this too was promptly corrected. The installation teams were careful (we have wooden floors, they laid down thick blankets to prevent damage), very professional, and worked quickly. Our gates (five in total) have now been in operation for nearly a year and they all still work like the day we bought them (a little WD40 here and there).
They were the only company to bring samples for a demo (I got quotes from the other big security door companies), and the product speaks for itself. I highly recommend Defendoor for their service alone - but I do also believe their sliding gates to be of superior quality.