**** Product even ****per Service

Bought a fridge in Makro, February 2024. Was advised by the salesperson that the fridge carries a 3-year warranty. Our Fridge packed up 3 days ago. Called Defy service centre on the 25th of May 2026 who advised the fridge still carries a 3-year warranty. Go to Makro Strubens valley 26 May and am advised by the lady in customer care that she spoke to Kele and the fridge is still under warranty and they will get Defy to send out a technician. DIY call center calls back and all of a sudden, the warranty is no longer 3 years but 2 years. They don't care if you explain to them this is not what was discussed or advised. All they can say is that if you purchased after January 2024 then sorry our warranty changed from 3 years to 2 years. Little faith in their own product so they had to change to 2 years. Then they say if you registered it online then you will have an extended warranty (no one advised this in store). They only wanted to sell extended warranties. Makro has the proof of purchase, surely this is enough. **** product and ****per service