Dekra Westgate Terrible service

Worst service at Dekra Westgate! Irene Pheeha has zero customer service skills — acting like she’s doing you a favour. I got there at 11:30 and only got helped at 14:30, with no updates. Staff were busy chatting amongst themselves about what happened in their neighbour, completely ignoring customers. Waiting isn’t the issue; the problem is being ignored. A simple alert that the wait was three hours would have made a difference. Instead, when you ask, no one cares — they just tell you to wait in your car. My advice: avoid this place, the service is terrible.