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Duduzile M
Active since Apr 2023
3
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3 reviews4 months ago
Dekra Westgate Terrible service
Worst service at Dekra Westgate! Irene Pheeha has zero customer service skills — acting like she’s doing you a favour. I got there at 11:30 and only got helped at 14:30, with no updates. Staff were busy chatting amongst themselves about what happened in their neighbour, completely ignoring customers. Waiting isn’t the issue; the problem is being ignored. A simple alert that the wait was three hours would have made a difference. Instead, when you ask, no one cares — they just tell you to wait in your car. My advice: avoid this place, the service is terrible.
53 replies
22 months ago
Thank you, Naseera f...
Thank you, Naseera for the good service, you helped explained what was the problem with updating my details after I had made numerous calls, you are a star
53 replies
36 months ago
Need my money back
The worst service ever , FNB has been deducting money on my account saying its for items paid with no funds- been calling because I have not been on a minus - no one can give me answers- Spoke to Thami and he kept me on hold for over 30min , clear he wanted me to hung up I mean you cant say to me please hold I need to check something and keep me on hold without any update , I'm enough with this bank, you **** me then cant give me answers
53 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)