1 reviews | Active since Member
I ordered food from the Shanghai restaurant for delivery. The delivery time said it would take 35 minutes. After 75 minutes I called the restaurant to ask where my food was and they said that it was ready but that there was no sign of the Delivast driver. I then decided to collect my food and requested a refund from Delivast as they were unable to supply the service that I had paid for. Delivast refused to refund me because I had collected my order. I am not sure how long they expected me to wait for my delivery.... totally shocking service and response to my request for a refund