1 reviews | Active since Member
I bought a Dell Inspiron 14 5410 2-in1 machine from Incredible Connection (IC) and a quick Google Search shows this is a flawed design. The hinges failed and the screen is ruined and it seems to be a know issue from as far back as 2021 (https://www.dell.com/community/en/conversations/inspiron/inspiron-14-5410-2-in-1-hinge-issues/647fa01ef4ccf8a8de5136f7). I am unable to contact the Dell support center since the machine is out of warranty, even though the warranty displayed is a year older than the machine I bought. How did IC sell me a machine with a year of the warranty already up and how come Dell is not willing to accept warranty updates or even reachable through the Dell interfaces on the machine? As a small business owner, if this is the way Dell deals with business, it's not worth using their products.