Less than stellar service: way l;ess!

Poor experience - phoned 08h05 for spares, was promised a call-back, by 09.15am non-received - receptionist DID warn me some staff would be fixing tea/coffee, so may not be at their stations!

Called back again, very poor call quality, else assistant had receiver way away from her mount.

Requested a part for a Domestic 600 under-counter oven, she QUICKLY told me they were only 'small appliances, and I should phone another number, but after insisting that 600 ovens WERE small appliances, she reluctantly agreed to help me (disclaimer - I had left the model number at home... :( )

Was a poor experience - attitude was how I can NOT help you - despite me having a friendly demeanor, and calling back after an hour had passed...

Can do better - Delonghi! Chris 072 211 7725