Horrible service from a professional dental practice of Dr Leorike Joubert

I am very disappointed in your practice's service. This is not what anyone should ever experience going to any doctor practice. I had to pay an admin fee for no reason as i had to fill in my own papers and fill in my own yellow file while the receptionist talks on her cellphone. I went to this dental practice in Mooikloof on the 20th of April 2016 to seek help with removing my wisdom tooth in the chair, in my consultation she took an X-ray and confirmed that she can do the job. She then proceeded to tell me to decide on a date within one week and book an appointment at the reception. The dentist then told me to buy medicinal mouth mash and start using right away so that i do not have any inflammation when it gets to the removal date. A few days before my appointment the doctor mailed me through a letter stating i am going for a small dental surgery and need to be booked off. I then proceeded to book sick leave and made the necessary arrangements at work. For days until my appointment the reception sent me reminders to remember my appointment on the 28.04.16. But on the 28.04.16, two hours before i go for my appointment- the reception phones me to say i am not having this dental surgery done but can come fetch a sick note for the day. With no proper explanation, the reception said that they were waiting for feedback from a dental surgeon before and they feel i should rather go to a surgeon. My mother, that has worked with a dental surgeon called the practice of Dr L Joubert and asked what this is all about-the dentist (Dr L Joubert) said that she finds herself un fit to do the procedure. I had already made all the arrangements and done all the expenses that i was told to do, i could not move anything around two hours before my procedure. I had to call every dentist and dental surgeon at this time to find someone fit to assist me, when i called the practice of Dr L Joubert to ask for my x ray, they did mot send it after they told me that they will. I had to drive out to the practice and ask for the X-ray again, i still did not come right. I waited the whole day and the whole next morning for this x-ray and had to call them yet again just to get assistance with this! This is extremely unprofessional and extremely poor service from a dental practice in Mooikloof.