Friendly Guidance

People always complain about customs when they bring in items that is not allowed into South Africa. I was very optimistic after speaking to a person at Daff and to a call centre agent at Aramex– I decided to purchase some amaryllis bulbs from a few suppliers. I applied for an import permit; I was ready to follow the legal route. I used almost all my December bonus to buy some of these beautiful bulbs from suppliers in Europe. Some bulbs already arrived in South Africa and then my problems started. First it was held by customs and currently its being held by “Plant detention”. I need a phytosanitary certificate that the supplier must issue. All the suppliers in Europe said we have Euro 1 trade agreement with them, and they do not need to give me a certificate. The deed was done, and I was going to lose all my money without a glimmer of hope. In all this crazy event the people of Daff really tried to find a way to help me. Ben & Lawrence referred me to a lady by the name of Queen – Queen is willing to test same samples to try and help me… giving me hope. The law is the law but thank you for the friendly guidance along the way. Thank you for going the extra mile. Ben, Lawrence & Queen – you guys are the best!