Head injury at school and no support from the department of education

Incident happened at Alfred Masebe primary school and the child was badly injured on the head in 2020/2021. Unfortunately the background of the family is poor and also with lack of knowledge. The child struggle at school now because of he needs psychological support. Several emails were sent to the department of education in Limpopo no response, later sent the matter to public protector for intervention still nothing. Is so sad the child was injured at school and nobody cares is not always about the money but the support. Imagine having to call the department almost everyday with no answer for almost five years. The boy deserve justice!