DO
Department of Education
Claimed Business
DO
Department of Education
Claimed Business
41 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, the Department of Education is drawing significant frustration from parents, learners, educators, and service providers. Customers consistently mention prolonged delays in school placements, unresolved certificate and results queries, and unpaid stipends or pension claims. A recurring theme is poor communication, with calls and emails reportedly going unanswered across multiple districts. Parents express concern about admissions fairness, school fees, bullying, and resource shortages. Positive sentiment, while limited, highlights individual teachers and schools where dedicated educators provide engaging, structured learning experiences and meaningful support to children.
Performance(last 12 months):
Trustindex Rating
2.5TrustIndex
2.5
Review Distribution
1.8|41 Reviews
Jul '25 - Jun '26
Recent reviews (41)
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Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
31 Mar 2026, 14:14
Head injury at school and no support from the department of education
Incident happened at Alfred Masebe primary school and the child was badly injured on the head in 2020/2021. Unfortunately the background of the family is poor and also with lack of knowledge. The child struggle at school now because of he needs psychological support. Several emails were sent to the department of education in Limpopo no response, later sent the matter to public protector for intervention still nothing. Is so sad the child was injured at school and nobody cares is not always about the money but the support. Imagine having to call the department almost everyday with no answer for almost five years. The boy deserve justice!
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Anonymous
1 reviews | Active since Jan 2020
31 Mar 2026, 14:14
Head injury at school and no support from the department of education
Incident happened at Alfred Masebe primary school and the child was badly injured on the head in 2020/2021. Unfortunately the background of the family is poor and also with lack of knowledge. The child struggle at school now because of he needs psychological support. Several emails were sent to the department of education in Limpopo no response, later sent the matter to public protector for intervention still nothing. Is so sad the child was injured at school and nobody cares is not always about the money but the support. Imagine having to call the department almost everyday with no answer for almost five years. The boy deserve justice!
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2026, 19:05
North west department of education is trash
The north west department of education treats service providers like trash. Why does this department treat service providers like trash? Like we don't have responsibilities? Everytime a service is provided getting payment is a hassle. Now they say they are only processing conditional grants payments but they requested our services when children had to attend athletics in rustenburg last month. So we must work and be told stories when our invoices have to be paid 🚮🚮🚮🚮🚮🤬😡
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2026, 19:05
North west department of education is trash
The north west department of education treats service providers like trash. Why does this department treat service providers like trash? Like we don't have responsibilities? Everytime a service is provided getting payment is a hassle. Now they say they are only processing conditional grants payments but they requested our services when children had to attend athletics in rustenburg last month. So we must work and be told stories when our invoices have to be paid 🚮🚮🚮🚮🚮🤬😡
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Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 13:41
Formal Concern Regarding School Fees and Learning Resources at Lenasia South Secondary
Good afternoon, I wish to formally raise a serious concern regarding several issues at Lenasia South Secondary (LSS). Parents are being compelled to pay R1,500 in school fees, and we require clarity on the justification for this amount. LSS is understood to be a government school, yet the Principal has stated that we should not compare LSS to Willowmead, as Willowmead is government funded. This statement raises the question: Is LSS not also a government-funded public school? If not, parents require a clear explanation of the school’s classification and funding structure. In addition, learners are issued a stationery list, which includes the exercise books they are required to write in. This implies that parents must purchase their own books. We need clarity on whether exercise books are not funded by the Department of Education, as is the case in many public schools. Furthermore, children are reportedly not receiving assignments because teachers indicate that they cannot print due to a lack of Typek paper. This is deeply concerning. If parents are paying school fees, purchasing exercise books, and are now expected to purchase printing paper as well, the burden becomes unreasonable. It also raises the question of fairness— If only one learner brings Typek paper, will only that learner receive printed assignments? We were informed that school fees are used to cover private security services and school maintenance, yet this still does not clarify whether LSS operates as a semi‑private institution, or why the fees appear higher than what is typically expected at a public school. Given these issues, we respectfully request: A clear breakdown of how school fees are allocated. Written confirmation of whether LSS is a government-funded public school or operates differently. Clarity on why the school is unable to provide basic learning resources such as exercise books and printing paper. Assurance that learners are not disadvantaged due to resource shortages or because parents cannot provide additional materials beyond school fees. We trust that you will address these concerns promptly, as they have a direct impact on the learners’ academic progress and the financial strain placed on parents.
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Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 13:41
Formal Concern Regarding School Fees and Learning Resources at Lenasia South Secondary
Good afternoon, I wish to formally raise a serious concern regarding several issues at Lenasia South Secondary (LSS). Parents are being compelled to pay R1,500 in school fees, and we require clarity on the justification for this amount. LSS is understood to be a government school, yet the Principal has stated that we should not compare LSS to Willowmead, as Willowmead is government funded. This statement raises the question: Is LSS not also a government-funded public school? If not, parents require a clear explanation of the school’s classification and funding structure. In addition, learners are issued a stationery list, which includes the exercise books they are required to write in. This implies that parents must purchase their own books. We need clarity on whether exercise books are not funded by the Department of Education, as is the case in many public schools. Furthermore, children are reportedly not receiving assignments because teachers indicate that they cannot print due to a lack of Typek paper. This is deeply concerning. If parents are paying school fees, purchasing exercise books, and are now expected to purchase printing paper as well, the burden becomes unreasonable. It also raises the question of fairness— If only one learner brings Typek paper, will only that learner receive printed assignments? We were informed that school fees are used to cover private security services and school maintenance, yet this still does not clarify whether LSS operates as a semi‑private institution, or why the fees appear higher than what is typically expected at a public school. Given these issues, we respectfully request: A clear breakdown of how school fees are allocated. Written confirmation of whether LSS is a government-funded public school or operates differently. Clarity on why the school is unable to provide basic learning resources such as exercise books and printing paper. Assurance that learners are not disadvantaged due to resource shortages or because parents cannot provide additional materials beyond school fees. We trust that you will address these concerns promptly, as they have a direct impact on the learners’ academic progress and the financial strain placed on parents.
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Anonymous
1 reviews | Active since Jan 2020
21 Feb 2026, 08:52
Bad service at Silverton primary school
The Laerskool silverton primary should teach their clerk how to speak to parents. The way she speaks to parents who are submitting exemption forms is not right. She tells mother's to go look for the father's so they can pay school fees. She even told one lady that she must pay 3000 rand then they will help her. Im very disappointed if this is how people should be treated 😕
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Anonymous
1 reviews | Active since Jan 2020
21 Feb 2026, 08:52
Bad service at Silverton primary school
The Laerskool silverton primary should teach their clerk how to speak to parents. The way she speaks to parents who are submitting exemption forms is not right. She tells mother's to go look for the father's so they can pay school fees. She even told one lady that she must pay 3000 rand then they will help her. Im very disappointed if this is how people should be treated 😕
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 13:11
bad services
the worst department ever, i called them and emailed them but they never responded or call like the automated message said. They do not care shem. This was about kids right that were being violated at a school
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