Active since Aug 2011
Good afternoon, I wish to formally raise a serious concern regarding several issues at Lenasia South Secondary (LSS). Parents are being compelled to pay R1,500 in school fees, and we require clarity on the justification for this amount. LSS is understood to be a government school, yet the Principal has stated that we should not compare LSS to Willowmead, as Willowmead is government funded. This statement raises the question: Is LSS not also a government-funded public school? If not, parents require a clear explanation of the school’s classification and funding structure. In addition, learners are issued a stationery list, which includes the exercise books they are required to write in. This implies that parents must purchase their own books. We need clarity on whether exercise books are not funded by the Department of Education, as is the case in many public schools. Furthermore, children are reportedly not receiving assignments because teachers indicate that they cannot print due to a lack of Typek paper. This is deeply concerning. If parents are paying school fees, purchasing exercise books, and are now expected to purchase printing paper as well, the burden becomes unreasonable. It also raises the question of fairness— If only one learner brings Typek paper, will only that learner receive printed assignments? We were informed that school fees are used to cover private security services and school maintenance, yet this still does not clarify whether LSS operates as a semi‑private institution, or why the fees appear higher than what is typically expected at a public school. Given these issues, we respectfully request: A clear breakdown of how school fees are allocated. Written confirmation of whether LSS is a government-funded public school or operates differently. Clarity on why the school is unable to provide basic learning resources such as exercise books and printing paper. Assurance that learners are not disadvantaged due to resource shortages or because parents cannot provide additional materials beyond school fees. We trust that you will address these concerns promptly, as they have a direct impact on the learners’ academic progress and the financial strain placed on parents.
Exceptional Service, wow. I placed my order yesterday afternoon, and it was delivered this morning after 08:00. The process was easy, no complications, no delivery fee, I am honestly blow away by this level service, well done and thank you, it is very rare that service delivery is accomplished with such awesomeness!!!
Dear Shoprite Team, I hope this message finds you well. I would like to share some feedback regarding a product I purchased from your newly opened Morgan Square branch in Lenasia South Ext 4. I’ve always enjoyed the Texan Marinated Steaks—whether pork or beef—as they’re usually a great choice for a braai. However, I’ve consistently found the seasoning to be quite salty. On the evening of [9 October 2025], I purchased the Texan Beef Steak to celebrate my birthday with a braai, but unfortunately, the meat was excessively salty to the point of being inedible. The Texan Steaks are always heavily spiced, which contributed to the high salt content. As you may know, many spice blends already contain salt, so using large quantities can easily result in an overpowering taste. In this case, the seasoning overwhelmed the natural flavor of the meat and made it difficult to enjoy. I kindly request that this feedback be shared with your supplier or the team responsible for marinating the meat. It would be helpful if quality control included tasting the final product to ensure it meets acceptable standards. Sadly, we were only able to enjoy the wors, as the steak was too salty for consumption. Thank you for taking the time to consider this feedback. I truly appreciate your attention to product quality and customer satisfaction.
I submitted a formal complaint against a Financial Service Provider to the National Credit Regulator approximately one month ago. Following this, I was requested to complete and submit the necessary documentation, which I did—along with all relevant supporting evidence—two weeks ago. However, to date, I have not received any acknowledgement or feedback regarding the status of my submission. It is deeply concerning when institutions that are mandated to protect consumers appear unresponsive, especially when individuals are misled and financially exploited by entities claiming to offer assistance. Silence in the face of such misconduct only perpetuates the problem. Samantha Daniels 0610787754
A big thank you to Makro for the quick and efficient delivery of my order. The process was smooth and hassle-free. I really appreciate the great customer service — very satisfied!
I’m truly impressed with Woolworths for the speedy delivery of my recent order. Everything arrived on time and in perfect condition. Thank you for the excellent service, I’m very happy!
I have submitted my complaint in writing to the NCR on 27 August 2025. I followed up on 03 September 2025, as I received no acknowledgement and was advised by the consultant that the turnaround time was 9 days for an acknowledgement or response. The turnaround time has lapsed, and I have yet to receive an acknowledgement. What is the point in lodging a complaint against the conduct of a credit provider if the complaint is not managed.
I am extremely dissatisfied with the service I received. After holding on the line for over two hours, the call was abruptly disconnected without any assistance. This is unacceptable and reflects poorly on the level of service provided. Additionally, there are serious concerns regarding the accuracy of my eFiling profile. Despite confirming my correct email address with a SARS representative on Tuesday—who even sent me an email with my username—my profile now reflects an incorrect email address and an outdated contact number. As a result, I am unable to update my details because the one-time PIN is being sent to the wrong contact information. This situation is not only frustrating but also obstructive. The lack of resolution, combined with the extended wait times and ineffective call handling, suggests a breakdown in service delivery and accountability. I request immediate intervention to correct my contact details and to ensure that such service failures are addressed appropriately.
Dear Lottoland Team, I hope this message finds you well. I am writing to you not as a competition entrant, but as a South African who has witnessed how Lottoland has changed the lives of so many. Your platform has brought hope, relief, and new beginnings to countless individuals, and for that, I commend and thank you. I understand that winning any competition is purely based on chance, and the odds are slim. Still, I felt compelled to reach out with sincerity and vulnerability, in the hope that you might consider my request outside of the usual framework. I am currently under debt review and doing everything in my power to rebuild my financial life. It hasn’t been easy, but I’ve taken the responsible steps to consolidate and repay my debts with the dream of becoming financially free and improving my credit score—so that one day, I might qualify for long-term investments like a home or vehicle. Despite my efforts, I am still burdened by a few outstanding debts that fall outside the formal debt review process. These have become increasingly difficult to manage, especially as I am not eligible for credit while under review. If there is any way—through your foundation, corporate social responsibility efforts, or simply an act of goodwill—that you might consider assisting me in achieving this dream of becoming debt-free, I would be deeply grateful. I am not asking for luxury or indulgence—only for a second chance at stability and dignity. Thank you for taking the time to read my message. Regardless of the outcome, I appreciate all that you continue to do to uplift others, and I remain hopeful that, like many before me, I too can find a new beginning. With sincere gratitude, Samantha Daniels 0610787754
Dear Capitec, thank you for taking my call regarding my query on the process to reverse 2 debit orders. I however still need clarity on the basis that these are to be considered as unauthorized debit orders, on the basis of the agreement that the creditors accepted. As I explained to the consultant that I went under debt administration effective from February 2025, please view the attached the serves as confirmation. Pay Plan Solutions has shared formal communication to all the creditors not to debit my account, as they will distribute equal payments to the creditors. The creditors accepted the agreement, but to my dismay and despite accepting the agreement, Alpha Fintech (ALOAN) and Cash Balance) still debited my account and received full payments. I reached out to Pay plan Solutions and they demanded full refunds from both creditors, but they did not oblige and ignored all requests. Payments are still being made to both creditors, despite the proof that they received full payment. I have attached all the proof to the email in directed this morning to ("Retail Complaints" <complaintmanagement@capitecbank.co.za> From: Samantha Daniels Sent: Monday, May 5, 2025, 8:11 AM To: Retail Complaints <complaintmanagement@capitecbank.co.za> Subject: Re: Capitec Complaint Case No. 03141066 Investigation Still In Progress Good morning. Kindly be advised that the matter has been resolved. I do however require assistance with the process to dispute of 2 debit orders. I went under debt administration effective from February 2025, please view the attached the serves as confirmation.
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