Unabriged Birth Certificate not avsilable 14 weeks later not

I went to the Dept of Home Affairs Ennerdale on 20 June 2024 to apply for my unabridged birth certificate. All relevant documentation that was supp**** to me together with all other documents that were requested by the official that assisted me were completed and submitted to the official copies of the documents I had completed were given to me together with a receipt of payment made for R75 two contact numbers that were written down on the receipt which I was told to call between 6 to 8 weeks . On the 12 August 2024 I tried calling these two numbers 011 776 9376 and a mobile number 083 600 6345 no reply to either . On 21 August 2024 I sent a whatsapp message to the mobile number and only got a simple response saying application not yet processed 5 days later. On 19 September 2024 I tried calling the mobile number no reply I sent another whatsapp message no response today is the 25 September 2024 two more calls made today no reply . This is the kind of service delivery we proud South Africans be satisfied with . These government officials are appointed into these positions and paid salaries each month but this is the kind of incompetence we must put up with its so disgusting. The service delivery absolutely stinks.