Department of home affairs ennerdale
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I went to the Dept of Home Affairs Ennerdale on 20 June 2024 to apply for my unabridged birth certificate. All relevant documentation that was supp**** to me together with all other documents that were requested by the official that assisted me were completed and submitted to the official copies of the documents I had completed were given to me together with a receipt of payment made for R75 two contact numbers that were written down on the receipt which I was told to call between 6 to 8 weeks . On the 12 August 2024 I tried calling these two numbers 011 776 9376 and a mobile number 083 600 6345 no reply to either . On 21 August 2024 I sent a whatsapp message to the mobile number and only got a simple response saying application not yet processed 5 days later. On 19 September 2024 I tried calling the mobile number no reply I sent another whatsapp message no response today is the 25 September 2024 two more calls made today no reply . This is the kind of service delivery we proud South Africans be satisfied with . These government officials are appointed into these positions and paid salaries each month but this is the kind of incompetence we must put up with its so disgusting. The service delivery absolutely stinks.
1 reviews | Active since Jan 2020
I went to the Dept of Home Affairs Ennerdale on 20 June 2024 to apply for my unabridged birth certificate. All relevant documentation that was supp**** to me together with all other documents that were requested by the official that assisted me were completed and submitted to the official copies of the documents I had completed were given to me together with a receipt of payment made for R75 two contact numbers that were written down on the receipt which I was told to call between 6 to 8 weeks . On the 12 August 2024 I tried calling these two numbers 011 776 9376 and a mobile number 083 600 6345 no reply to either . On 21 August 2024 I sent a whatsapp message to the mobile number and only got a simple response saying application not yet processed 5 days later. On 19 September 2024 I tried calling the mobile number no reply I sent another whatsapp message no response today is the 25 September 2024 two more calls made today no reply . This is the kind of service delivery we proud South Africans be satisfied with . These government officials are appointed into these positions and paid salaries each month but this is the kind of incompetence we must put up with its so disgusting. The service delivery absolutely stinks.
1 reviews | Active since Jan 2020
I went to dept of home affairs in ennerdale jhb on the 20 June 2024 to aquire my unabriged birth certificate. I arrived there and submitted all document and paper work given to me to complete I received a receipt with the date stamped on the receipt . I paid the required levies and I was informed that the document was not available immediately I would have to wait 6 odd weeks for the document on the 24 August 2024 i tried calling the two numbers given me on the receipt and guess ****ing what not one asshole answered the calls . I sent a whatssapp message to the alternate numer and only 5 days later i got a responde On the 26 August 2024 saying my documents have not bee processed . That is to date going onto 13 weeks and i have not received my document. Is that not ****ing **** service for you that's the kind of service we ad South African citizens have to be happy with when we go to these useless mismanaged government run offices . They are ****ing useless at doing their jobs no matter where you go it's the same old ****ed up service . How ****ing disgusting.
1 reviews | Active since Jan 2020
I went to dept of home affairs in ennerdale jhb on the 20 June 2024 to aquire my unabriged birth certificate. I arrived there and submitted all document and paper work given to me to complete I received a receipt with the date stamped on the receipt . I paid the required levies and I was informed that the document was not available immediately I would have to wait 6 odd weeks for the document on the 24 August 2024 i tried calling the two numbers given me on the receipt and guess ****ing what not one asshole answered the calls . I sent a whatssapp message to the alternate numer and only 5 days later i got a responde On the 26 August 2024 saying my documents have not bee processed . That is to date going onto 13 weeks and i have not received my document. Is that not ****ing **** service for you that's the kind of service we ad South African citizens have to be happy with when we go to these useless mismanaged government run offices . They are ****ing useless at doing their jobs no matter where you go it's the same old ****ed up service . How ****ing disgusting.
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