DO
Department of Labour - Call Centre
Unclaimed Business
Government & Ombudsman Services|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
DO
Department of Labour - Call Centre
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Jun '25 - May '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About Department of Labour - Call Centre
Department of Labour - Call Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Department of Labour - Call Centre across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Amukelani M
1 reviews | Active since Jan 2020
23 Jan 2026, 05:48
Poor UIF Call Centre Support and Online Registration Issues
I would like to report poor service received from the UIF call centre and serious issues with the UIF online registration system. I have been trying to register online in order to claim my UIF benefits. During the registration process, I was asked the following question: “Do you, or have you ever lived at one of the following physical addresses?” Several addresses were listed, including: • T1580 New Township, Elliot 5460 • Stand 122 • 8 Rose Court, 187 Murray Street, Goodwood • 199 Main Road, Graaff-Reinet 6280 • 3 Ramskin Street, Atteridgeville 0008 • None of the above I do not recognize or have knowledge of all the listed addresses. When I selected “None of the above”, my account was blocked with the following message: “Your registration has been blocked due to 3 incorrect login attempts during the registration process. Please contact UIF call centre – 08000 30007.” I contacted the UIF call centre multiple times. Each time, the agents only unlock my account but do not resolve the actual problem. As a result, I face the same issue repeatedly, and my account keeps getting blocked again. No proper assistance or solution has been provided. This experience has been extremely frustrating and time-consuming. The UIF customer care and call centre support have been ineffective and unhelpful in resolving a basic registration issue that prevents me from claiming my UIF benefits. I have email correspondence as proof and can attach all emails sent to me if required. I am requesting urgent assistance to resolve this matter permanently. My details are as follows: Name: Amukelani Mathebula Contact: 082 661 6527 Email: Amukelanimathebula12345@gmail.com
Helpful (0)
|Replies (0)AM
Amukelani M
1 reviews | Active since Jan 2020
23 Jan 2026, 05:48
Poor UIF Call Centre Support and Online Registration Issues
I would like to report poor service received from the UIF call centre and serious issues with the UIF online registration system. I have been trying to register online in order to claim my UIF benefits. During the registration process, I was asked the following question: “Do you, or have you ever lived at one of the following physical addresses?” Several addresses were listed, including: • T1580 New Township, Elliot 5460 • Stand 122 • 8 Rose Court, 187 Murray Street, Goodwood • 199 Main Road, Graaff-Reinet 6280 • 3 Ramskin Street, Atteridgeville 0008 • None of the above I do not recognize or have knowledge of all the listed addresses. When I selected “None of the above”, my account was blocked with the following message: “Your registration has been blocked due to 3 incorrect login attempts during the registration process. Please contact UIF call centre – 08000 30007.” I contacted the UIF call centre multiple times. Each time, the agents only unlock my account but do not resolve the actual problem. As a result, I face the same issue repeatedly, and my account keeps getting blocked again. No proper assistance or solution has been provided. This experience has been extremely frustrating and time-consuming. The UIF customer care and call centre support have been ineffective and unhelpful in resolving a basic registration issue that prevents me from claiming my UIF benefits. I have email correspondence as proof and can attach all emails sent to me if required. I am requesting urgent assistance to resolve this matter permanently. My details are as follows: Name: Amukelani Mathebula Contact: 082 661 6527 Email: Amukelanimathebula12345@gmail.com
0
Replies (0)XN
Xoliswa N
1 reviews | Active since Jan 2020
15 Oct 2025, 06:56
Terrible service
Useless department, *********** agents. I called previously gave them the company name and they were able to give me information today I called gave the same company name the Kgomotso said I gave an incorrect company name. What is happening on that call Center??? I am annoyed because I am waiting for a payment since the 3 October.
Helpful (0)
|Replies (0)XN
Xoliswa N
1 reviews | Active since Jan 2020
15 Oct 2025, 06:56
Terrible service
Useless department, *********** agents. I called previously gave them the company name and they were able to give me information today I called gave the same company name the Kgomotso said I gave an incorrect company name. What is happening on that call Center??? I am annoyed because I am waiting for a payment since the 3 October.
0
Replies (0)aK
LR
Lloreen R
1 reviews | Active since Jan 2020
4 Sept 2025, 08:06
FANTASTIC SERVICE DEPARTMENT OF LABOUR
I called the Department of Labour Call Centre as I need to register for UIF. Most FANTASTIC service I got. No waiting and both ladies I spoke to were VERY GOOD and helpful. WELL DONE Departmentbof Labour
Helpful (0)
|Replies (0)LR
Lloreen R
1 reviews | Active since Jan 2020
4 Sept 2025, 08:06
FANTASTIC SERVICE DEPARTMENT OF LABOUR
I called the Department of Labour Call Centre as I need to register for UIF. Most FANTASTIC service I got. No waiting and both ladies I spoke to were VERY GOOD and helpful. WELL DONE Departmentbof Labour
0
Replies (0)PM
Phindi M
1 reviews | Active since Jan 2020
6 Aug 2025, 10:48
HORRIBLE ATTITUDE
HORRIBLE ATTITUDE: Definite Government department with no care in the world. Their system has a glitch and I have to go to a police station and write an affidavit saying I paid them and they need to allocate my payment. What the hell is this?????
Helpful (0)
|Replies (0)PM
Phindi M
1 reviews | Active since Jan 2020
6 Aug 2025, 10:48
HORRIBLE ATTITUDE
HORRIBLE ATTITUDE: Definite Government department with no care in the world. Their system has a glitch and I have to go to a police station and write an affidavit saying I paid them and they need to allocate my payment. What the hell is this?????
0
Replies (0)