Department of labour JHB CBD DOL

I am so disappointed with JHB CBD I app**** for uif on the 14th if April. The whole application was captured wrong no payment. All I get is there's nothing they can do. Instead of unemployment fund I was captured as marteninty. No one knows how to delete the wrong claim they did. Noone knows when it can be fixed. Call centre knows nothing. People at the office also dont know how to delete. Emailed them still no one helped. Government people are so comfortable and they dont want to work. The guy who assisted me was just capturing didn't ask me anything whole 10 minutes he was on the phone with his girlfriend, ignored me. The online office assistant just assumed m there for marteninty leave and chose the wrong option I'm so mad. My feelings are so not considered. Now it's month end with no money and with no even a go ahead.