Poor service delivery

UIF online is not working for us, i app**** for unemployment benefits 4th February 2026 until today i haven't recieve any payment. A month and half thats when My application was approved on the 15th April 2026. Today 20th of may 2026, i haven't recieved any payment.When i call the call centre im being told that they are busy with the request. Walk in system was the best, this online thing,is not working for us.