This is ***** and ****mer company

This is a ***** company. They take money from customer and dont care about deliver package. Do not waste time and money with this company. Before paying money they will make promises that they will take care about everything but once you pay they don't care about your parcel. I ordered from them I did not get package and they are not giving money back and saying it is not their responsibility . if you order you Take risk of loosing money. They are sitting to ***** money. It is more than month I have not got my parcel. I send mail many times but they dont reply . I am asking for my refund but now they are not replying . I contacted on customer care by chat they said it is not their responsibility to follow delivery status customer has to follow. They lie they have not sent any mail to me.but in chat saying they sent mail. They make fool and trap people before buy with their sweet word. These people are ****mer.