Device Repair Centre (Pty) LTD
3.3|16 reviews
KL
Kerisha L
1 reviews | Active since Member
29 Apr 2023, 08:40
Poor Service and Misinformation
Such Poor and Unhelpful Service from Device Repair Center In Clearwater Office Park. I Had been dealing with them the whole week, only to drive about 30 Minutes from the store to be told the Phone had to be booked in for a Repair. When I asked for a Specific Date they could not even give me that with the Promo Price. Such a Waste Of Time and Petrol for Poor Service. So Disappointed.
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Replies (53)Device Repair Centre (Pty) LTD's replyOfficial
29 Apr 2023, 10:31Dear Kerisha,
We appreciate you taking the time to voice your concern. We're sorry to hear that you're unhappy about booking your phone in for repairs to collect later. Our appointments and repair processes are in place to ensure that we can provide the best service and solution for our clients.
However, we understand that this may cause an inconvenience for you. We would like to invite you to get in touch with us directly so we can discuss possible alternatives. We value your business and would like to find a suitable solution to help you get your phone back in working order as soon as possible.
Please feel free to send us a direct message or email us at queries@device-repair.co.za. We'll be more than happy to work with you to give you a positive outcome.
Thank you for your honest feedback, and we look forward to hearing back from you soon.
Best regards,
Paula
We appreciate you taking the time to voice your concern. We're sorry to hear that you're unhappy about booking your phone in for repairs to collect later. Our appointments and repair processes are in place to ensure that we can provide the best service and solution for our clients.
However, we understand that this may cause an inconvenience for you. We would like to invite you to get in touch with us directly so we can discuss possible alternatives. We value your business and would like to find a suitable solution to help you get your phone back in working order as soon as possible.
Please feel free to send us a direct message or email us at queries@device-repair.co.za. We'll be more than happy to work with you to give you a positive outcome.
Thank you for your honest feedback, and we look forward to hearing back from you soon.
Best regards,
Paula
Best regards,
Device Repair Centre (Pty) LTD's reply29 Apr 2023, 10:31
Official
Dear Kerisha,
We appreciate you taking the time to voice your concern. We're sorry to hear that you're unhappy about booking your phone in for repairs to collect later. Our appointments and repair processes are in place to ensure that we can provide the best service and solution for our clients.
However, we understand that this may cause an inconvenience for you. We would like to invite you to get in touch with us directly so we can discuss possible alternatives. We value your business and would like to find a suitable solution to help you get your phone back in working order as soon as possible.
Please feel free to send us a direct message or email us at queries@device-repair.co.za. We'll be more than happy to work with you to give you a positive outcome.
Thank you for your honest feedback, and we look forward to hearing back from you soon.
Best regards,
Paula
We appreciate you taking the time to voice your concern. We're sorry to hear that you're unhappy about booking your phone in for repairs to collect later. Our appointments and repair processes are in place to ensure that we can provide the best service and solution for our clients.
However, we understand that this may cause an inconvenience for you. We would like to invite you to get in touch with us directly so we can discuss possible alternatives. We value your business and would like to find a suitable solution to help you get your phone back in working order as soon as possible.
Please feel free to send us a direct message or email us at queries@device-repair.co.za. We'll be more than happy to work with you to give you a positive outcome.
Thank you for your honest feedback, and we look forward to hearing back from you soon.
Best regards,
Paula
Best regards,