DHL Express's replyOfficial
29 Apr 2026, 09:39Dear Melanie
Thank you for your feedback and for taking the time to leave a review on Hello Peter.I would just like to clarify that the 5‑star rating was unfortunately captured under the incorrect company. The review appears to have been submitted for DHL, whereas you indicated that you intended to leave feedback for Budget Insurance.Should you wish to write a review specifically about Budget Insurance, you would need to submit the review under their dedicated Hello Peter profile. This will ensure that your feedback is received by the correct company and addressed accordingly.
If you require any assistance in locating the correct page, please let me know and I will gladly help.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa 0119213600
Best regards,