Great not so bad.

I must say standards and service was shocking great especially for a 3star hotel. Ronel at reception welcomed us far too well and yes even though there was a hiccup at checkin I found it funny not annoying.lol The breakfast room ladies were all a pleasure I just got a little off set when the artcafe duty manager insinuated that my son is a gay moffi. That for me was unprofessional and for a five year old can be detrimental to his young growing mind besides gender race and preference can never be assumed as this builds on some of the biggest lawsuits. Anyways the dinner first night was scrumptious we ate at the restaurant but the second night we were tired so ordered in and I cant fathom the thought but the pizza was just a rewarmed old cheese bread with flat pineapple and mushroom toppings. I would have expected the pizza to be cheesy and fresh and not rewarmed. Those were the only two disappointing elements in the hotels control. Investments that the hotel can look into Contracting a concierge service Enhancing website better pictures you have a lovely hotel and u selling it short. Perhaps look at half board rates that include dinner and /or a credit for the waterpark. The beauty clinic must either play a better advertising role or be removed as no one knows neither does the brochure in the room say.

I know I will definitely come back in summer.