FM
farai M
Active since Nov 2012
11
Reviews
0
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Reviews
11 reviews76 months ago
Edreams please pay my refund
I purchased my flight for travel on British Airways Cape Town to Johannesburg to Harare on reference 5031804902. I called Edreams at 7.52am and spoke to Chandni who asked me to call the airline and after speaking to British Airways having been clearly advised they have logged clear rules and guidelines for travel agents to issue refunds and changes due to the coronavirus as stipulated on their website. I called back to Edreams and spoke to Ramulahh who said she couldnt help. Recent Travel to high risk countries alongside the travel ban due to school closures is something affecting my travel. I have gone to the immigration department and have been advised the same following the presidents address of the countries stand still quarantine. British Airways state clearly that changes and cancellations can be honoured with an extension or a travel voucher valid for 12months. Why would EDREAMS not want to assist and yet this booking was made on their portal
0 replies
77 months ago
They just deleted my review. After scamming me out
I started my policy off on the 1st Sep 2019. I was so intrigued with the sales service the total premium was R829.05 and this was an automatic debit from my account. 4months into my term with Hollard was the dreaded December period. I sadly fell terribly ill and my medical aid wasn't going to be able to cover my hospital bills alongside the demands of preparing for back to school for my 2 sons for January I subsequently couldnt afford to pay Decembers policy. I spoke to 3 different representatives from Hollard with the latter who abruptly told me no payment no cover and we will cancel your policy. I pleaded with the lady over the phone and said this is my first time its not like I am a delinquent account holder i need your help please and with no remorse she said well you need to look for money and fund your account or else we cancel you off. 3 debit attempts from Hollard were sent to my bank which incurred costs amounting to R441. I am stating this review because in as much as I had been a short term client empathy could have been exercised and more over why send 3 debit attempts after you knew I had notified you of my failure to settle my account due to unexpected illness and hospital bills. I had to pay R441 to my bank just because of all this and now my credit has gravely been affected for missing one payment and I dont have insurance. I am just a normal consumer seeking normal courtesy this was not fair just or right at all. So please beware of Hollard.
1 reply
77 months ago
Beware of Hollard Insurance
I started my policy off on the 1st Sep 2019. I was so intrigued with the sales service the total premium was R829.05 and this was an automatic debit from my account. 4months into my term with Hollard was the dreaded December period. I sadly fell terribly ill and my medical aid wasn't going to be able to cover my hospital bills alongside the demands of preparing for back to school for my 2 sons for January I subsequently couldnt afford to pay Decembers policy. I spoke to 3 different representatives from Hollard with the latter who abruptly told me no payment no cover and we will cancel your policy. I pleaded with the lady over the phone and said this is my first time its not like I am a delinquent account holder i need your help please and with no remorse she said well you need to look for money and fund your account or else we cancel you off. 3 debit attempts from Hollard were sent to my bank which incurred costs amounting to R441. I am stating this review because in as much as I had been a short term client empathy could have been exercised and more over why send 3 debit attempts after you knew I had notified you of my failure to settle my account due to unexpected illness and hospital bills. I had to pay R441 to my bank just because of all this and now my credit has gravely been affected for missing one payment and I dont have insurance. I am just a normal consumer seeking normal courtesy this was not fair just or right at all. So please beware of Hollard.
1 reply
83 months ago
Mixtelematics are a scam BEWARE of the product BEAME
I am and still feeling really sad by the unauthorised debits that keep going off my account its really not nice and I fear that its such a good company but the service is going lower i have been speaking to Mr Malaudzi for weeks with nothing but fake promises. I was also told I need to call every month to test my device that doesn't make sense especially if this was never sold to me at point of starting with Beame this wasthrough a broker.
2 replies
83 months ago
Beware of Dial Direct they are a scam - Don't take insurance with them EVER
I started with Dial direct on the 1st April after having been warned by the car dealership not to go with them I still did. People beware of dial direct. They keep debiting my account even after I have cancelled my premium I have a call recording as attached with the confirmation that the policy has been cancelled but they continue to debit.
2 replies
83 months ago
Blank statements now causing Unauthorised Debits -Beware of Beame trading as Mix Telematics
To All So I joined Beame as the most actually the best recommended Tracker company in south Africa since August 2018. I have had endless worries and problems with them so much so that each month over the past 7months they CANNOT abide to an authorised Debit date nor needless to say act accordingly to a customers instruction. I am not sure how they are operating and I just want to warn everyone and anyone beware as they will cost you than Save you. I have had charges with my bank accumulating because debits go off on mixed dates and their blank statements have caused repeated agony because this is how they are operating. I have paid them thousands and been charged double due to their inefficiency. Now when you send emails to them no one responds but the automatic receipt is always first to appear in your inbox its so so sad.Beware of Beame trading under Mix Telematics Africa
3 replies
88 months ago
Don't be promised
It's been 3 weeks and I haven't received my refund. I am not sure whether the person named Ranga exists but what would the point have been to recleve numerous calls amounting to over 2hours being promised a refund and nothing happens. Clearly they don't live by their promises its so so sad actually shocking. I will wait on the next promise
3 replies
88 months ago
Injustice by BEAME MixTelematix
In the middle of February I wrote an email to the customer care and debtors team at MixTelematics requesting my debit order date to be moved to the 1st as we had been notified that all our salaries would now be paid on the last day of every month. This is something that I believe every consumer would do. I received a response within an hour that this had been actioned. I further more responded and said please double make sure as I would not like to get charged by the bank for any fees should funds be attempted to be debited. The customer care consultant responded stating not to worry she had changed and everything was going to go off for the 1st. On the 24th and attempt was made to debit myour account and due to this not being the authorised date the bank applied charges and I wrote an email back to the customer care team at Mix Telematics continuing from the email trail and the same consultant responded with an abrupt response that she had done her job so I didn't know what I was talking about and that someone else in the debtors team was to resolve my problem as customer care were done from their side. I am a single parent and every penny counts even for any one of the consumers I was charged hefty bank charges and sadly the re representation of the debit was debited on the 1st February . So I am at a point were I am not sure why or how Beame Mix Telematix is operating because certainly they are not the best Tracking services company in South Africa. I will not stop with my plea until someone responds next I will go to social media. Bad publicity is only way to address any companies mis in service.
2 replies
90 months ago
Is the R400 back a true advert or a scam
I was driving to work listening to Heartfm and heard the advert on insurance quotes. I sent the text to the designated number long story short I was quoted R1181.73 for car insurance and I advised my current insurer is at R581.94 so the call was abandoned and yet the advert had said if you can beat the customers insurer you then provide and move to you or you then offer to give R400 my question and complaint is on why this hasn't happened as I then received a call from Siyanda shockingly asking me sign up for the insurance which is almost double what I currently pay. I mean so is the false advertising or a scam to lure customers to you.OUTSURANCE Thank you for requesting a quote. Your reference number is ********** 9. An advisor will contact you.
1 reply
95 months ago
Great not so bad.
I must say standards and service was shocking great especially for a 3star hotel. Ronel at reception welcomed us far too well and yes even though there was a hiccup at checkin I found it funny not annoying.lol The breakfast room ladies were all a pleasure I just got a little off set when the artcafe duty manager insinuated that my son is a gay moffi. That for me was unprofessional and for a five year old can be detrimental to his young growing mind besides gender race and preference can never be assumed as this builds on some of the biggest lawsuits. Anyways the dinner first night was scrumptious we ate at the restaurant but the second night we were tired so ordered in and I cant fathom the thought but the pizza was just a rewarmed old cheese bread with flat pineapple and mushroom toppings. I would have expected the pizza to be cheesy and fresh and not rewarmed. Those were the only two disappointing elements in the hotels control. Investments that the hotel can look into Contracting a concierge service Enhancing website better pictures you have a lovely hotel and u selling it short. Perhaps look at half board rates that include dinner and /or a credit for the waterpark. The beauty clinic must either play a better advertising role or be removed as no one knows neither does the brochure in the room say. I know I will definitely come back in summer.
0 replies
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