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Tuingenoot
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Claudine B
1 reviews | Active since Jan 2020
5 Jul 2021, 18:39
Beautiful nursery
The most beautiful nursery in Pretoria for sure and an absolute one stop nursery. You can sit in beautiful scenery and have a bite to eat. The staff are always friendly and helpful and there are always specials!
Helpful (0)
|Replies (0)CB
Claudine B
1 reviews | Active since Jan 2020
5 Jul 2021, 18:39
Beautiful nursery
The most beautiful nursery in Pretoria for sure and an absolute one stop nursery. You can sit in beautiful scenery and have a bite to eat. The staff are always friendly and helpful and there are always specials!
0
Replies (0)AS
Ayanda S
1 reviews | Active since Jan 2020
26 Jun 2020, 15:35
Corrective measures put in place to satisfy a customer
1) I ordered stones from Tuingenoot in advance. I was advised that if I need them to be delivered, I should phone two hours in advance and they will be delivered since I had already paid for the stones and delivery. When I needed it to be delivered and after phoning two hours before, the driver was not available to do so (he had other deliveries to make). After I informed them of my predicament why I needed the delivery both Nadia and Euan came to listen seeing that I was being inconvenienced. After listening attentively and realizing why I was being inconvenienced , Euan Murray made arrangement to ascertain that the stones were delivered as I requested - well done to Euan for saving the day. 2) I had paid for the blocks but they did not have enough in the yard. After discussing the the issue with Nadia in detail, she applied pressure on the supplier to do damage control and she ensured that I received the blocks the very next day. She also phoned me when the blocks were ready for delivery - well done Nadia for being professional and ensured that I eventually receive the blocks.
Helpful (0)
|Replies (0)AS
Ayanda S
1 reviews | Active since Jan 2020
26 Jun 2020, 15:35
Corrective measures put in place to satisfy a customer
1) I ordered stones from Tuingenoot in advance. I was advised that if I need them to be delivered, I should phone two hours in advance and they will be delivered since I had already paid for the stones and delivery. When I needed it to be delivered and after phoning two hours before, the driver was not available to do so (he had other deliveries to make). After I informed them of my predicament why I needed the delivery both Nadia and Euan came to listen seeing that I was being inconvenienced. After listening attentively and realizing why I was being inconvenienced , Euan Murray made arrangement to ascertain that the stones were delivered as I requested - well done to Euan for saving the day. 2) I had paid for the blocks but they did not have enough in the yard. After discussing the the issue with Nadia in detail, she applied pressure on the supplier to do damage control and she ensured that I received the blocks the very next day. She also phoned me when the blocks were ready for delivery - well done Nadia for being professional and ensured that I eventually receive the blocks.
0
Replies (0)NN
Narisha N
1 reviews | Active since Jan 2020
21 Aug 2018, 17:26
Cheated and refusal of a refund
Dear All My husband and myself visited this nursery on Sunday to request a quotation on pavers and all other needed materials to pave. We showed the sales man a picture of the area to be paved and also told him we need 50 square meters... we indicated that we are going to compare the quote with others we obtained and decide where to purchase the goods. The salesman brought us an amount that he had quoted by the manager at the business , when we compared to other quotes this one was R1500.00 less and of course we immediately made payment and expected to receive an invoice with a description of the goods to be delivered, However all we received was the receipt from the machine we swiped our card at..... when the goods were delivered it was just 50 pavers and not 50 square meters as we requested. When we called and requested a full return and refund it was refused by the business!!! Be aware when doing business at "die tuingenoot"
Helpful (0)
|Replies (0)NN
Narisha N
1 reviews | Active since Jan 2020
21 Aug 2018, 17:26
Cheated and refusal of a refund
Dear All My husband and myself visited this nursery on Sunday to request a quotation on pavers and all other needed materials to pave. We showed the sales man a picture of the area to be paved and also told him we need 50 square meters... we indicated that we are going to compare the quote with others we obtained and decide where to purchase the goods. The salesman brought us an amount that he had quoted by the manager at the business , when we compared to other quotes this one was R1500.00 less and of course we immediately made payment and expected to receive an invoice with a description of the goods to be delivered, However all we received was the receipt from the machine we swiped our card at..... when the goods were delivered it was just 50 pavers and not 50 square meters as we requested. When we called and requested a full return and refund it was refused by the business!!! Be aware when doing business at "die tuingenoot"
0
Replies (0)