Digital Planet
2|617 reviews
Responds in 9 hours 25 min
CB
C B
1 reviews | Active since Member
06 Feb 2026, 07:17
LIFELESS DIGITAL PLANET
After seeing the reviews left other people I understand why I have had no response from anyone at Digital Planet. I was told by FNB to to contact them about a faulty product. It is sad to see that FNB leave its client in such poor hands.
I sent an email 2 days ago explaining the problem and the solutions I tried to fix it. I have had no response from them what so ever, not even an automated email saying we have received your email and someone will be in conatct
Helpful (0)
Replies (56)0
Replies (56)Digital Planet's replyOfficial
06 Feb 2026, 08:47Good Day,
Thank you for bringing this to our attention, and please accept our sincere apologies for the lack of response and the frustration this has caused.
One of our team members will be in contact with you shortly to assist further and guide you through the next steps toward resolution.
We appreciate your patience and the opportunity to address this matter properly. Thank you for allowing us the chance to improve your experience.
Kind regards.
Digital Planet
Thank you for bringing this to our attention, and please accept our sincere apologies for the lack of response and the frustration this has caused.
One of our team members will be in contact with you shortly to assist further and guide you through the next steps toward resolution.
We appreciate your patience and the opportunity to address this matter properly. Thank you for allowing us the chance to improve your experience.
Kind regards.
Digital Planet
Best regards,
Digital Planet's reply06 Feb 2026, 08:47
Official
Good Day,
Thank you for bringing this to our attention, and please accept our sincere apologies for the lack of response and the frustration this has caused.
One of our team members will be in contact with you shortly to assist further and guide you through the next steps toward resolution.
We appreciate your patience and the opportunity to address this matter properly. Thank you for allowing us the chance to improve your experience.
Kind regards.
Digital Planet
Thank you for bringing this to our attention, and please accept our sincere apologies for the lack of response and the frustration this has caused.
One of our team members will be in contact with you shortly to assist further and guide you through the next steps toward resolution.
We appreciate your patience and the opportunity to address this matter properly. Thank you for allowing us the chance to improve your experience.
Kind regards.
Digital Planet
Best regards,