1 reviews | Active since Member
I have been frequenting this salon for about 2-3years and not once have I had a good experience, yet I kept giving them the benefit of the doubt. they are very expensive, ridiculously expensive yet the treatment is very poor. They do not have any regard for customers, all they care about is money. The nail lady did my nails poorly, rushing to go and do hair for another client AS IF I WAS NOT IMPORTANT. Mind you the nails are expensive, and they do not offer any contemporary trendy designs. No one asks you if you had a pleasant experience, all they want is money so much so, you pay before your treatment! If you are going to charge customers 2times what we pay at other salons, treat us 2 times better and also the quality of the work is very poor because they are always rushing to the next customer. Is there even an owner at that place who does quality checks? We need to know who the supervisor is, and can the owner make an appearance now and again because this is not on. We work hard for our money and it's not fair to receive subpar treatment and service! We need another salon in Pinetown with people who actually know what they are doing. The customer is king!!!