Don't use Dinner Time

I paid upfront for home cooked meals, when I didn't receive my meals on the 26th, my calls was ignored from my landline, WhatsApp, Cellphone, Voice Notes from myself and my husband. On the 24th I also didn't receive my meal because I called at 09:00 to change the address that's 6km from the original delivery address, because it has already left for the day an hour before. Now it makes sense that the salads are mush when I receive it, as it has sat in a warm car all day until I get it at 14:00, the delivery cars are in terrible condition. This business is stealing from their clients by not supplying the product.