Rude and dishonest

Booked a campsite for two nights midweek after being told we cannot day visit. Informed them we could only be there on the second night but respect their two night min policy. Upon arrival were advised that our campsite was occupied so basically they took our money and then double booked the site. We swam in the pool with no water slides as it was “off peak” so they don’t operate (on private school half term weekend) and were advised that we may not return the following morning. Despite being booked into a campsite due to check out the following morning. The staff were rude and unhelpful and refused to give us contact details for management.