D
Dino's
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dino's
Dino's has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Dino's across 1 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Gary B
1 reviews | Active since Jan 2020
14 Aug 2025, 14:32
Don't ever go to Dino's Trattoria in Lonehill Boulevard
I made the bad mistake of going back to Dino's on Monday evening. The first time I went there a few months ago I experienced absolutely shocking service. I ordered a pizza and it was literally dropped onto the table not even in front of me. I leaned forward with my hand and instantly burnt the fingertips on my left hand by the scorching heat from the plate. Almost immediately one could see blisters forming. I called the waitress to ask her to get me some ice. Her response was - put your hand in your coke zero which has ice in it. I was shocked by this response. Who puts a plate like this down without warning the customer and then doesn't care about the consequences. I went to the bathroom and used cold water. I came back and asked for the owner / Manager. A woman who didn't even introduce herself said sorry and that was it. She asked me to please give them another chance, I left and certainly very disappointed in this restaurant. I must add friends had also mentioned to me how bad the service was when they had come through and now support other restaurants. Fast forward to Monday night, I was with my girlfriend and we decided to go to Dinos and see if anything had changed. Fate stepped in and the same appalling waitress showed us to a table. We then ordered, I made it very clear that my drink had to be a Coke Zero as I am diabetic on insulin. Even when the waitress returned ages later finally with our drinks I asked her again to confirm it was a coke zero. She placed a bottle on the table and I started to drink from the bottle, I had a substantial amount to drink and didn't feel well at all. I then had a close look at the bottle and it was normal coke. I then asked again for the owner / Manager and the same woman as first time came over clearly irritated with me. She didn't even listen to me - her first comment was then I shouldn't have ordered a normal coke. we then got up and walked out, this time finally to never agin set foot in this establishment. Times are hard, do not support an organisation that treats their customers so badly. There are numerous far better restaurants just up the road at Leaping Frog that are far superior in every aspect.
Helpful (0)
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Gary B
1 reviews | Active since Jan 2020
14 Aug 2025, 14:32
Don't ever go to Dino's Trattoria in Lonehill Boulevard
I made the bad mistake of going back to Dino's on Monday evening. The first time I went there a few months ago I experienced absolutely shocking service. I ordered a pizza and it was literally dropped onto the table not even in front of me. I leaned forward with my hand and instantly burnt the fingertips on my left hand by the scorching heat from the plate. Almost immediately one could see blisters forming. I called the waitress to ask her to get me some ice. Her response was - put your hand in your coke zero which has ice in it. I was shocked by this response. Who puts a plate like this down without warning the customer and then doesn't care about the consequences. I went to the bathroom and used cold water. I came back and asked for the owner / Manager. A woman who didn't even introduce herself said sorry and that was it. She asked me to please give them another chance, I left and certainly very disappointed in this restaurant. I must add friends had also mentioned to me how bad the service was when they had come through and now support other restaurants. Fast forward to Monday night, I was with my girlfriend and we decided to go to Dinos and see if anything had changed. Fate stepped in and the same appalling waitress showed us to a table. We then ordered, I made it very clear that my drink had to be a Coke Zero as I am diabetic on insulin. Even when the waitress returned ages later finally with our drinks I asked her again to confirm it was a coke zero. She placed a bottle on the table and I started to drink from the bottle, I had a substantial amount to drink and didn't feel well at all. I then had a close look at the bottle and it was normal coke. I then asked again for the owner / Manager and the same woman as first time came over clearly irritated with me. She didn't even listen to me - her first comment was then I shouldn't have ordered a normal coke. we then got up and walked out, this time finally to never agin set foot in this establishment. Times are hard, do not support an organisation that treats their customers so badly. There are numerous far better restaurants just up the road at Leaping Frog that are far superior in every aspect.
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Replies (0)