Pathetic Customer Service

The waiters are rude, arrogant and disrepectful - I will never support the branch at canal walk again. We ordered dessert, hot chocolate and coffee. Before the dessert came I told the waiter that I want the beverage to be brought with the dessert. I did not initially tell him this, I did however tell him before he brought the hot drinks. He responded that I should have told him when I placed the order. I asked him whether the dessert was going to come as well, to which he did not respond. I then reiterated that I want the drinks with the dessert. Why is the onus on the customer to tell the waiter how to do his / her job, onus is on the waiter to ask if he does not know . Further, to me it would be common sense to have your coffee with the dessert but clearly this particular waiter lacks common sense in addition to being rude. He then proceeded to augue with me in front of the other customers. I was beyond upset and said that I will not tip to which he responded, you can keep your tip. When I paid, I wrote my complaint at the back of the slip, the two female waiters at the counter laughed and made a snide remark about how I'm writing a diary. The male waiter took the slip and crumbled it up in front of me. When I then asked to speak to the Manger, I was told by the two females that the male waiter was in fact the manager. As a female, to be spoken to and treated the way I was treated is beyond disgusting. The arrogance displayed is very concerning and as an attorney who studied the consumer protection act, the customer service I received was a joke. Instead of trying to remedy the situation, they laughed because to them its a joke and that to me, shows their level of their intelligence if any at all. Very very disappointed in dip and dip Canal Walk.