5 Star Service

Item: DirectAxis
Rating: 5
Author: Zané Janse van Rensburg

Nthabiseng, what awesome service from yourself, especially on a Saturday to receive a call at 8am and a follow up call at 14:00 to say everything is approved! Everytime I have dealt with Direct Axis it has been an absolute pleasure! Thank you

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Replies (53)

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Replies (53)

DirectAxis's replyOfficial

02 Mar 2026, 06:55

Good day Zané Janse van Rensburg,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Nthabiseng.

I will be sure to pass on your thanks and comments to management, and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.

Regards,

Hello Peter Complaints Team

Email address: hellopetercomplaints@fnb.co.za

Best regards,

DirectAxis's reply02 Mar 2026, 06:55

Official

Good day Zané Janse van Rensburg,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Nthabiseng.

I will be sure to pass on your thanks and comments to management, and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.

Regards,

Hello Peter Complaints Team

Email address: hellopetercomplaints@fnb.co.za

Best regards,