ZJ
Zané Janse van Rensburg
Active since Dec 2021
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
5 Star Service
Nthabiseng, what awesome service from yourself, especially on a Saturday to receive a call at 8am and a follow up call at 14:00 to say everything is approved! Everytime I have dealt with Direct Axis it has been an absolute pleasure! Thank you
53 replies
4 months ago
**** Service/Communication
I ordered stationary, parcel was picked up on 18/12/2025. First it was transferred to the incorrect depot, from the 23rd of December the tracker stated that I would receive it this coming Tuesday (today). In between I was contacted on WhatsApp whereby an Ops Manager should have contacted me from the 22nd of December already! I sent a location pin of where the parcel is to be dropped....STILL NO CALL FROM THE MANAGER and STILL NO PARCEL!
0 replies
15 months ago
Layla Morris was awe...
Layla Morris was awesome with regards to updating my car policy and providing some discount! Recommended her anytime.
56 replies
16 months ago
Tshwara was very hel...
Tshwara was very helpful and friendly with regards to providing a home contents quote! I recommend her.
56 replies
17 months ago
Bad Service!!
It takes 40 minutes to get through to someone for assistance after being transferred at least 7 times! Email after email and no response....Your service is as bad as your signal. Purchased LTE contract and inly get 1.5mps (if we are lucky) ... Why do I have to pay for something that doesn't work???
0 replies
27 months ago
Huggies Gold Nappies ... Customer service
Your customer service is atrocious, after complaining about a batch of nappies I had to send photos with a reference number, no problem with that however the example provided was impossible as the example was og dey comfort and not huggies gold. Nonetheless i requested that it be explained how I am to semd the photos, no feedback or response to date. Follow up email was sent with no response...atrocious service
0 replies
38 months ago
Excellent service, 5 minutes call back from logging a request
Excellent service, 5 minutes call back from logging a request. Within 20 minutes all my questions were answered and everything was paid! Now we are excited and can't wait to not stress about running out of data
53 replies
51 months ago
DStv (MultiChoice)
<div>Why is it always a struggle with you Multichoice??? If you don't make a mess of my account .... i have to wait for 15 minutes to speak to a consultant....who will reimburse my airtime??? Still no solution....looks like when a person wants to cancel a service you make us wait for hours on end to speak to someone!!!! But oh boy are you quick with laywers!!!! Cancel my service!!!</div>
106 replies
52 months ago
Awesome service
Awesome customer service from Marné, complaint was handled professionally and efficiently. Thank you for the advise for my fur babies ...
0 replies
53 months ago
Your service SUCKS!!!
DSTV multichoice, what is going on in your accounts department. Second time in a row that my account on the app is showing i owe more than R1300 ... ive paid my premium subscription and extra view on the 1st! On the 6th you have apparently not received my payment, you disconnected my services!! I email my proof of payment, received an email saying my subscription is reflecting on my account BUT YOU DON'T FIX ANYTHING??? MY SECOND DECODER IS STILL INACTIVE AND MY ACCOUNT BALANCE IS STILL R1339!!!!catch a wake up call .... this is the last month that you are catching me like that!
159 replies
Review Distribution
5 Star
5 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (50%)