DL
Dirty Leather
Unclaimed Business
DL
AI Review Summary
Based on recent customer reviews, Dirty Leather faces severe criticism for persistent non-delivery of orders and an almost total absence of meaningful communication. Customers report waiting months for products that never arrive, receiving false tracking numbers, and being met with repeated broken promises. Requests for refunds are routinely ignored. Several reviewers mention a change in ownership that failed to resolve operational issues. While product quality is occasionally praised by the rare customer who receives their order, the overwhelming experience is one of frustration, distrust, and financial loss.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.1|21 Reviews
May '25 - Apr '26
5(0%)
4(5%)
3(0%)
2(0%)
1(95%)
5(0%)
4(5%)
3(0%)
2(0%)
1(95%)
Frequently Asked Questions About Dirty Leather
Based on recent customer reviews, Dirty Leather faces severe criticism for persistent non-delivery of orders and an almost total absence of meaningful communication. Customers report waiting months for products that never arrive, receiving false tracking numbers, and being met with repeated broken promises. Requests for refunds are routinely ignored. Several reviewers mention a change in ownership that failed to resolve operational issues. While product quality is occasionally praised by the rare customer who receives their order, the overwhelming experience is one of frustration, distrust, and financial loss.
Dirty Leather has a TrustIndex of 0 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked Dirty Leather across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (21)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBT
Bokang T
1 reviews | Active since Jan 2020
18 Mar 2026, 10:20
Missing Shop with my paid order
HELP please: The below shop is not on the address below and the contact numbers are not going through 071 554 0233 info@dirtyleather.co.za Free Shipping On All Orders! image.png image.png
Helpful (0)
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Hannes E
1 reviews | Active since Jan 2020
11 Mar 2026, 11:35
Dirty Leather is EXTREMELY DIRTY
It is now more than 3 months and still my order not delivered. I requested a refund but that is also not done even after numerous promises. Please do not buy from these people you will not get your order.
Helpful (0)
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Hannes E
1 reviews | Active since Jan 2020
11 Mar 2026, 11:35
Dirty Leather is EXTREMELY DIRTY
It is now more than 3 months and still my order not delivered. I requested a refund but that is also not done even after numerous promises. Please do not buy from these people you will not get your order.
0
Replies (0)BT
Bokang T
1 reviews | Active since Jan 2020
26 Feb 2026, 16:19
Online order NOT Delivered
My order which was placed on the 28th January 2026, has not been delivered. They updates change every week, it was 1st the delayed Curier, 2nd System issues,3rd the order itself has factory faults. All the updates I'm getting when I follow or I Get no response at all
Helpful (0)
|Replies (0)BT
Bokang T
1 reviews | Active since Jan 2020
26 Feb 2026, 16:19
Online order NOT Delivered
My order which was placed on the 28th January 2026, has not been delivered. They updates change every week, it was 1st the delayed Curier, 2nd System issues,3rd the order itself has factory faults. All the updates I'm getting when I follow or I Get no response at all
0
Replies (0)HE
Hannes E
1 reviews | Active since Jan 2020
5 Jan 2026, 13:36
Ntsundu bag not supp****
There should be a zero rating for these people. Although their webpage looks impressive I believe it is just to **** people easier. Unfortunately I ordered a Ntsundu bag and paid on the 6th December but to date no communication , no bag , or no offer to refund my money. This was supposed to be a Christmas present for my wife but I had to get a bag from Maribu Leather to replace this bag that is still not send. I was given a tracking number but it was only to buy time and try and fool me and a few days later it was cancelled as it was not dropped off. I am going to open a ***** case against this individual and also notify SARS regarding their dealing where I am sure they do not declare sales to do an audit on them. People DO NOT DEAL WITH THIS INDIVIDUAL ypur money will be ******.
Helpful (0)
|Replies (0)HE
Hannes E
1 reviews | Active since Jan 2020
5 Jan 2026, 13:36
Ntsundu bag not supp****
There should be a zero rating for these people. Although their webpage looks impressive I believe it is just to **** people easier. Unfortunately I ordered a Ntsundu bag and paid on the 6th December but to date no communication , no bag , or no offer to refund my money. This was supposed to be a Christmas present for my wife but I had to get a bag from Maribu Leather to replace this bag that is still not send. I was given a tracking number but it was only to buy time and try and fool me and a few days later it was cancelled as it was not dropped off. I am going to open a ***** case against this individual and also notify SARS regarding their dealing where I am sure they do not declare sales to do an audit on them. People DO NOT DEAL WITH THIS INDIVIDUAL ypur money will be ******.
0
Replies (0)BC
Brenda C
1 reviews | Active since Jan 2020
14 Dec 2025, 16:02
Very unreliable
I am sorry that I have to give Dirty Leather a bad review. I have bought 3 handbags, 1 purse and a laptop bag from them. I was very happy with the first 4 items I bought from them, but something has gone awry. I ordered a handbag at the end of July for my sister who was due to visit me in November from Australia. I received the bag after my sister's arrival in mid November, and it wasn't the bag that I ordered, although it was very nice. I think I only actually received the bag because I nagged and begged and didn't stop messaging and phoning them. Unfortunately, they seem to have a supply problem, which is unfortunate. I wouldn't recommend buying from them as it is not guaranteed that you will receive the order or whether you will get what you ordered.
Helpful (0)
|Replies (0)BC
Brenda C
1 reviews | Active since Jan 2020
14 Dec 2025, 16:02
Very unreliable
I am sorry that I have to give Dirty Leather a bad review. I have bought 3 handbags, 1 purse and a laptop bag from them. I was very happy with the first 4 items I bought from them, but something has gone awry. I ordered a handbag at the end of July for my sister who was due to visit me in November from Australia. I received the bag after my sister's arrival in mid November, and it wasn't the bag that I ordered, although it was very nice. I think I only actually received the bag because I nagged and begged and didn't stop messaging and phoning them. Unfortunately, they seem to have a supply problem, which is unfortunate. I wouldn't recommend buying from them as it is not guaranteed that you will receive the order or whether you will get what you ordered.
0
Replies (0)ZN
Zamanguni N
1 reviews | Active since Jan 2020
20 Nov 2025, 11:25
****mer: Dirty leather
I bought a bag from Dirty leather in July 28 2025 it’s now November, I have received it and they keep on telling me lies and they don’t want to pay back my money.
Helpful (0)
|Replies (0)ZN
Zamanguni N
1 reviews | Active since Jan 2020
20 Nov 2025, 11:25
****mer: Dirty leather
I bought a bag from Dirty leather in July 28 2025 it’s now November, I have received it and they keep on telling me lies and they don’t want to pay back my money.
0
Replies (0)LN
Lionel N
1 reviews | Active since Jan 2020
13 Nov 2025, 13:53
DirtyLeather - dirty business
They have not delivered the product that was purchased on 14 October 2025. After several emails they keep saying that they will issue a waybill but 2 weeks later and more inquiries, their story stays the same - no product, no shipment.
Helpful (0)
|Replies (0)LN
Lionel N
1 reviews | Active since Jan 2020
13 Nov 2025, 13:53
DirtyLeather - dirty business
They have not delivered the product that was purchased on 14 October 2025. After several emails they keep saying that they will issue a waybill but 2 weeks later and more inquiries, their story stays the same - no product, no shipment.
0
Replies (0)NS
Nolitja S
1 reviews | Active since Jan 2020
29 Oct 2025, 06:37
ORDER #4TGFV2GM87 DIRTY LEATHER BAGS
I wrote and complained about an order that I made on 04 August 2025 , till now I have not received my order and the new Manager told me he is going to check at the production warehouse and I have not received any feedback . I am utterly disgusted by this unproffessional way of handling my order and if its and I would like the company to pay back my money . This was a birthday gift for my son who had a birthday on 25 August 2025, its 28 October 2025 , I still have not received my order .
Helpful (0)
|Replies (0)NS
Nolitja S
1 reviews | Active since Jan 2020
29 Oct 2025, 06:37
ORDER #4TGFV2GM87 DIRTY LEATHER BAGS
I wrote and complained about an order that I made on 04 August 2025 , till now I have not received my order and the new Manager told me he is going to check at the production warehouse and I have not received any feedback . I am utterly disgusted by this unproffessional way of handling my order and if its and I would like the company to pay back my money . This was a birthday gift for my son who had a birthday on 25 August 2025, its 28 October 2025 , I still have not received my order .
0
Replies (0)