Horrible Customer Experience

The disrespect I received from one of the pharmacist today , I am not sure if it’s being too comfortable at work or just pure disrespect.

I came in around past two in excruciating pain while waiting alone on the self med side a lady by the name of Bronean kept on saying how can I help you holding the meds tags , she repeated looking at me I was so confused when did you guys ask a client from the queue while on the other side of the help desk even a bit further from the computer what they want ? I moved towards the desk and asked if she was helping me she continued “how can I help you “ I told her in a polite manner that she’s being rude she continued and I said you are continuing, I told her what I needed , you know she just scanned and gave it to me , no asking for details or dischem card , nothing .

The customer experience was so horrible,it was like I came to beg for meds ,I’ve never been made to feel like a begging small client , I couldn’t say much because I was in pain.

You need to pull out the camera and look how everything went , an apology needs to follow plus client centric training for the lady ,I have been shopping at this dischem like forever ,this was really the first , I was left traumatised!!!!