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My laybye started 18 November last year and it was just over R20 000 , included there were two Jade single beds for my kids, fast forward to May 15 I paid off everything only to be told my beds were sold because my laybye expired on the 1st of May, and I remember correctly when I spoke to the salesperson that my expiry date will be the 18th, it took 4 days for the store manager to call me and he was no help at all, I opted to take 2 normal single beds and requested a refund for the rest of my money and I was promised I will get it after 7 days, almost 3 weeks later the money is not in my account, when I call the sales lady is not available or she will say she will get back to me, also the store manager is never available, last week I was told the refund has been submitted , i requested proof of payment but it was never sent to me when I made a follow up I was told they have a backlog in accounts but an immediate payment will be done till today im still waiting.