****ty customer service and even worse product quality

I purchased a couch (L Shaped) unit from them in November 2022. By July 2023 the stitching on the couch started coming loose. They do not offer to take back their sub standard unit that I purchased for R12K (in my opinion shouldn't be breaking in less than a year of purchasing). They not only do not "offer a guarantee", but also go back on the word of management that happen to be "no longer working there". DO NOT PURCHASE FROM THIS STORE. Your products will BREAK / TEAR APART within ONE YEAR and they will do ABSOLUTELY NOTHING to assist nor retain their customers.