Pathetic service

I am utterly dissapointed in Discovery's service.I have been passed from pillar to post made promises this whole week that wasn't kept.Wrost is I asked to speak to a Team Leader Queeneth Ngcamu who also promised to give me confirmation of payment on Friday and didn't I had to follow up.She confirmed funds would reflect last night and it still doesn't reflect.I can understand why the teams are so useless cause they are led this way.Discovery is not worth their price.I am thinking of cancelling my medical aid that I pay over 9k every month for me and my family.