Review ofDiscovery Life
Discovery Life
1.4|126 reviews
Responds in 13 hours 20 min
GA
Geraldine A
1 reviews | Active since Member
03 Mar 2026, 07:50
Discovery life has become the big bad Wolf 🤞
I have always been a die hard Discovery customer but today I'm really disappointed with you. I had an emergency last month and had to reverse my premiums. Unfortunately the client made late payments and I could only pay the monthly premium and this month's late yesterday.. To my shock today I receive an sms to alert me that my policy has been cancelled. I mean how when you are supposed to give me a 30 day waiting period? Now you have become the same covers that exploits your customers. If anything happens to me it would mean I'm not covered and give my child the run around after loosing her parent😠😡😡😡. I made payment yesterday so what now . I'm more disappointed than angry. The discovery I know would have called,email before taking such a drastic step. I guess now u are about making money only. I WANT MY COVER BACK 😠😠😠😠😠😠😠😠
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Replies (159)0
Replies (159)Discovery Life's replyOfficial
03 Mar 2026, 08:19Dear Geraldine A
Thank you for your review. We have called you to acknowledge your complaint and confirm that we will be assessing your policy status.
Updates and/or feedback will be shared with you directly via email.
Regards
DISCOVERY LIFE
Thank you for your review. We have called you to acknowledge your complaint and confirm that we will be assessing your policy status.
Updates and/or feedback will be shared with you directly via email.
Regards
DISCOVERY LIFE
Best regards,
Discovery Life's reply03 Mar 2026, 08:19
Official
Dear Geraldine A
Thank you for your review. We have called you to acknowledge your complaint and confirm that we will be assessing your policy status.
Updates and/or feedback will be shared with you directly via email.
Regards
DISCOVERY LIFE
Thank you for your review. We have called you to acknowledge your complaint and confirm that we will be assessing your policy status.
Updates and/or feedback will be shared with you directly via email.
Regards
DISCOVERY LIFE
Best regards,
GA
Geraldine A's updateReviewer Update
06 Mar 2026, 07:25Good morning Discovery
This is the Discovery that I've been loyal too😍. Thank you for not only calling but also sms and email correspondence. I appreciate it. I have just received feedback that my policy has been reinstated 🙏. I would appreciate it if u could debicheck as Nedbank can't do it from their side.
Again thank u 🙏
This is the Discovery that I've been loyal too😍. Thank you for not only calling but also sms and email correspondence. I appreciate it. I have just received feedback that my policy has been reinstated 🙏. I would appreciate it if u could debicheck as Nedbank can't do it from their side.
Again thank u 🙏
GA
Geraldine A's update06 Mar 2026, 07:25
Reviewer Update
Good morning Discovery
This is the Discovery that I've been loyal too😍. Thank you for not only calling but also sms and email correspondence. I appreciate it. I have just received feedback that my policy has been reinstated 🙏. I would appreciate it if u could debicheck as Nedbank can't do it from their side.
Again thank u 🙏
This is the Discovery that I've been loyal too😍. Thank you for not only calling but also sms and email correspondence. I appreciate it. I have just received feedback that my policy has been reinstated 🙏. I would appreciate it if u could debicheck as Nedbank can't do it from their side.
Again thank u 🙏
Discovery Life's replyOfficial
06 Mar 2026, 10:55Dear Geraldine A
Thank you for your kind feedback — we truly appreciate it. We are glad to confirm that your policy has been fully reinstated and your cover is active again.
We will also review your debit order details and assist with the DebiCheck setup from our side.
Your complaint has now been resolved.
Regards
DISCOVERY LIFE
Thank you for your kind feedback — we truly appreciate it. We are glad to confirm that your policy has been fully reinstated and your cover is active again.
We will also review your debit order details and assist with the DebiCheck setup from our side.
Your complaint has now been resolved.
Regards
DISCOVERY LIFE
Best regards,
Discovery Life's reply06 Mar 2026, 10:55
Official
Dear Geraldine A
Thank you for your kind feedback — we truly appreciate it. We are glad to confirm that your policy has been fully reinstated and your cover is active again.
We will also review your debit order details and assist with the DebiCheck setup from our side.
Your complaint has now been resolved.
Regards
DISCOVERY LIFE
Thank you for your kind feedback — we truly appreciate it. We are glad to confirm that your policy has been fully reinstated and your cover is active again.
We will also review your debit order details and assist with the DebiCheck setup from our side.
Your complaint has now been resolved.
Regards
DISCOVERY LIFE
Best regards,