Re-instate my policy or give me all my premiums back from 2013

Can someone help me I am seriously having issues with Discovery Life, I have been with Discovery since 2013 and paying my life cover very well. This past 2months I don't know what happened for my payments to not go through however I got an SMS saying my policy has lapsed. I called them on the 20 February 2026, and a consultant told me to pay the outstanding amount and my policy will be reinstated immediately. That was a big lie, because instead of them reinstating my policy I kept getting emails of them asking for declaration of health which I filled and sent back, then proof of payment which I sent then bank statement note all this is done via my gmail account nobody is calling me. So who seats on their gmail account and waits for Discovery communication? Is it not a way for them to cancel my policy sighting no response? I eventually called them cause they had no intention to call after years of me paying them, I stayed on the phone with the consultant for almost an hour on MY OWN AIRTIME another way of them saying ''if you don't call us we take your money''. This life cover is not for me its for my daughter, I won't get anything from it but my daughter why are they trying to ***** me after so many years of paying them. Now they claiming my reinstatement must go through re underwriting how so when I have paid them for decades, I am worried about people I referred to Discovery and new upcoming clients. If Discovery can do this to a client they have had on their books since 2013 what are they capable of doing to a client that recently joined. We don't take this policies for ourselves we taking them for the security of our kids. I am disappointed, I went through medicals last year again and I took it on however this year again they wanna ***** me, my heath hasn't changed I take good care of myself and I am tired of this *****ed plans that Discovery has for their clients.