Don’t bet on these guys to be of any service to you!

We are subscribed to a rather useless security service here in Cape Town, https://www.facebook.com/districtgroupsa/. We upgraded our alarm system a few months ago, at quite a ridiculously expensive price. Apparently the alarm is supposed to send a auto test message to their control room every seven days. This was not working, and after we were alerted to this fact by them, our frustrations started. - The control room take ages to respond to alarm signals - They recommended a new radio unit to us because of the above delay, but expect us to pay for it! - Their managers are never available to assist with queries. - We pay a substantial amount in monitoring fees monthly, and I don’t think it’s worth your while.

A security company is supposed to be a buffer between you and the police in terms of responding to customers, but don’t bet on this pathetic company. Even the police responds better than they.

Service companies sometimes run surveys asking if you would recommend them to friends and family after an interaction: if this should happen with them I would rate them a zero and not recommend them to my enemy even!

Our sales experience with upgrading the alarm was equally disappointing. They are like vultures, wanting to squeeze every last sent out of you with their recommendations and prices!

Please just quit this Industry because you are beyond pathetic!