1 reviews | Active since Member
I subscribed to Divestyle magazine in June 2015 and made the subscription payment of R150 to initiate a subscription for 12 months in 2015.<br> <br> I have yet to receive a magazine by post. After numerous emails, the editor eventually uploaded an electronic version for me. But this is obviously not what I paid for.<br> <br> Realising that something was not right, I attempted contacting the magazine team numerous times via email in order to have either my magazine posted, or have my subscription cancelled and monies reimbursed. My requests have either been ignored, or not honoured.<br> <br> I requested a refund of the full amount (R150), minus the electronic version I have already received (in an attempt to be reasonable). The editor has ignored this request.<br> <br> Having read a similar complaint from May 2015, I decided against any further correspondence, as it was clear from that complaint that the editor is not someone who one can engage with. <br> <br> It is very sad that, as amazing as the magazine content is, the subscription service is flawed. Subsequently, I too have to advise you against subscribing to this magazine.