D
Divestyle
Unclaimed Business
D
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Hein B
1 reviews | Active since Jan 2020
2 Nov 2015, 10:55
Divestyle Magazine subscription service issues
I subscribed to Divestyle magazine in June 2015 and made the subscription payment of R150 to initiate a subscription for 12 months in 2015.<br> <br> I have yet to receive a magazine by post. After numerous emails, the editor eventually uploaded an electronic version for me. But this is obviously not what I paid for.<br> <br> Realising that something was not right, I attempted contacting the magazine team numerous times via email in order to have either my magazine posted, or have my subscription cancelled and monies reimbursed. My requests have either been ignored, or not honoured.<br> <br> I requested a refund of the full amount (R150), minus the electronic version I have already received (in an attempt to be reasonable). The editor has ignored this request.<br> <br> Having read a similar complaint from May 2015, I decided against any further correspondence, as it was clear from that complaint that the editor is not someone who one can engage with. <br> <br> It is very sad that, as amazing as the magazine content is, the subscription service is flawed. Subsequently, I too have to advise you against subscribing to this magazine.
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Hein B
1 reviews | Active since Jan 2020
2 Nov 2015, 10:55
Divestyle Magazine subscription service issues
I subscribed to Divestyle magazine in June 2015 and made the subscription payment of R150 to initiate a subscription for 12 months in 2015.<br> <br> I have yet to receive a magazine by post. After numerous emails, the editor eventually uploaded an electronic version for me. But this is obviously not what I paid for.<br> <br> Realising that something was not right, I attempted contacting the magazine team numerous times via email in order to have either my magazine posted, or have my subscription cancelled and monies reimbursed. My requests have either been ignored, or not honoured.<br> <br> I requested a refund of the full amount (R150), minus the electronic version I have already received (in an attempt to be reasonable). The editor has ignored this request.<br> <br> Having read a similar complaint from May 2015, I decided against any further correspondence, as it was clear from that complaint that the editor is not someone who one can engage with. <br> <br> It is very sad that, as amazing as the magazine content is, the subscription service is flawed. Subsequently, I too have to advise you against subscribing to this magazine.
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Seryosha P
1 reviews | Active since Jan 2020
20 May 2015, 07:35
Magazine Subscription not honoured
I subscribed to Divestyle magazine in December 2014 and made the subscription payment of R150, to initiate the subscription for 12 months in 2015. I have yet to receive a magazine by post, and it's almost the end of May.<br> I contacted the magazine team numerous times via telephone, email, facebook and a direct query through their website - I have yet to receive one reply from anyone in the team! <br> I requested a refund of the full amount (R150) today, to which the editor (Chris) replied that it was a small amount of money and I shouldn't care so much about it.<br> I was further astounded when the editor put the phone down on me mid-conversation.<br> I have yet to receive a response from the editor and I do not know if my money will ever be refunded.<br> The editor of Divestyle magazine has despicable customer service and poor professionalism. Unfortunately I have to advise you to stay away from this magazine and from the editor for your own sanity!
Helpful (0)
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Seryosha P
1 reviews | Active since Jan 2020
20 May 2015, 07:35
Magazine Subscription not honoured
I subscribed to Divestyle magazine in December 2014 and made the subscription payment of R150, to initiate the subscription for 12 months in 2015. I have yet to receive a magazine by post, and it's almost the end of May.<br> I contacted the magazine team numerous times via telephone, email, facebook and a direct query through their website - I have yet to receive one reply from anyone in the team! <br> I requested a refund of the full amount (R150) today, to which the editor (Chris) replied that it was a small amount of money and I shouldn't care so much about it.<br> I was further astounded when the editor put the phone down on me mid-conversation.<br> I have yet to receive a response from the editor and I do not know if my money will ever be refunded.<br> The editor of Divestyle magazine has despicable customer service and poor professionalism. Unfortunately I have to advise you to stay away from this magazine and from the editor for your own sanity!
0
Replies (0)