Still waiting for my refund after 2 weeks

I placed an order for goods with DIYElectronics on the 21st of July. A day later, I was contacted to be informed that the item I had ordered and paid for was not in stock and that I would shorty be emailed a credit note or I could request a refund. When I received the email, the email read that should I want to request a refund, all I need do is reply to the email with my banking information, which I did.

Fast forward to today (06 August) and I still have not received my refund. Even a confirmation email would have been helpful but I have been left in the dark.

This is a very poor show indeed. Once I have received my refund, I will return to update my review.