The homeowner will always lose ...

The project was refurbishment of existing parquet floors as well as installation in a new passage and room. Having worked with sub-contractors since 1996, we gave Dumi the opportunity to "finish the project in 3 days". They started and we were impressed, but as the project lost momentum, we saw the flaws and the project dragged on. We have refurbished parquet ourselves before and we wanted to save time. O my word, we should have rather done it ourselves. The sanding machine had a dust bag. They then came in with a garden blower and blew the red dust all over the house! We couldn't believe it. Normally we use a feather duster to lightly take dust off walls and ceilings where we vacuum the last dust off the floor. This time around the red dust was forced inside the ceiling and roof trusses. Wardrobes were sealed using masking tape, but even that did not keep out the dust. One of their electricity leads had a loose connection and tripped the main power continuously while my washing machine, dishwasher and modems were switching on and off until we asked them to please attend to the dead short. Needless to say, we are still waiting for Dumi from DMS Flooring to finish the project, but he got his money ... and we got exactly what we expected to get. Unfortunately, the outcome is always the same ... We are never wrong. Don't pay until the job is done ... you will always lose.