DP
DMS Plumbing
Claimed Business
DP
DMS Plumbing
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.3|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(33.3%)
1(66.7%)
5(0%)
4(0%)
3(0%)
2(33.3%)
1(66.7%)
Frequently Asked Questions About DMS Plumbing
DMS Plumbing has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked DMS Plumbing across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePS
Pumlani S
1 reviews | Active since Jan 2020
20 Feb 2026, 17:04
DMS Plumbing – Proceed with Caution 64 Bellairs Drive, Glenvista, Johannesburg
I engaged DMS Plumbing to repair my gas geyser and paid a total of R10,290.50 across two invoices. While the geyser was ultimately repaired, I have several concerns about how the job was handled. The first invoice (R2,760) was for what was quoted as an "on-site assessment and checks." In reality, no assessment of the unit took place at my property — I had already communicated the fault to them before the visit, and the technician confirmed on the day that the unit would not be opened on site as that is done in the workshop. I was billed for an assessment that was never performed. The second invoice included charges for materials (braided connectors) that were never installed. To his credit, Darren acknowledged this and offered a credit — but the items should not have appeared on the invoice in the first place. I also had to follow up multiple times to find out when my unit would be returned, which took considerably longer than expected. Given that a loan unit was already installed and paid for, there appeared to be little urgency on their end. When I raised these concerns in writing and asked for an itemised breakdown, I was told this would be the last response to my queries and was compared to someone ordering a steak at a restaurant and asking the chef to break down the cost. That is not how a business with sound ethics handles a legitimate billing dispute from a paying client. I would caution anyone considering DMS Plumbing to get a detailed written breakdown before accepting any quote, and to document the condition of their unit before handing it over.
Helpful (0)
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Pumlani S
1 reviews | Active since Jan 2020
20 Feb 2026, 17:04
DMS Plumbing – Proceed with Caution 64 Bellairs Drive, Glenvista, Johannesburg
I engaged DMS Plumbing to repair my gas geyser and paid a total of R10,290.50 across two invoices. While the geyser was ultimately repaired, I have several concerns about how the job was handled. The first invoice (R2,760) was for what was quoted as an "on-site assessment and checks." In reality, no assessment of the unit took place at my property — I had already communicated the fault to them before the visit, and the technician confirmed on the day that the unit would not be opened on site as that is done in the workshop. I was billed for an assessment that was never performed. The second invoice included charges for materials (braided connectors) that were never installed. To his credit, Darren acknowledged this and offered a credit — but the items should not have appeared on the invoice in the first place. I also had to follow up multiple times to find out when my unit would be returned, which took considerably longer than expected. Given that a loan unit was already installed and paid for, there appeared to be little urgency on their end. When I raised these concerns in writing and asked for an itemised breakdown, I was told this would be the last response to my queries and was compared to someone ordering a steak at a restaurant and asking the chef to break down the cost. That is not how a business with sound ethics handles a legitimate billing dispute from a paying client. I would caution anyone considering DMS Plumbing to get a detailed written breakdown before accepting any quote, and to document the condition of their unit before handing it over.
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Replies (0)SB
Sonja B
1 reviews | Active since Jan 2020
14 Nov 2025, 13:16
Shocking Costs for 15 minutes of work!!!
Wow, I wish I'd read the reviews before asking this company to do work.... He "quotes" you R690 ex vat for an 'assessment', which to me sounds reasonable and I understood it as the job of putting the camera down a 5 meter hole to assess the damage. Oh but be warned...that is a lie. The actual quote they jump on you is nearly R3,5k for a 15 minute camera inspection. Definitely will not be using these guys ever again. They are not honorable, just out to fleece you. STAY AWAY!! BE WARNED.....
Helpful (0)
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Sonja B
1 reviews | Active since Jan 2020
14 Nov 2025, 13:16
Shocking Costs for 15 minutes of work!!!
Wow, I wish I'd read the reviews before asking this company to do work.... He "quotes" you R690 ex vat for an 'assessment', which to me sounds reasonable and I understood it as the job of putting the camera down a 5 meter hole to assess the damage. Oh but be warned...that is a lie. The actual quote they jump on you is nearly R3,5k for a 15 minute camera inspection. Definitely will not be using these guys ever again. They are not honorable, just out to fleece you. STAY AWAY!! BE WARNED.....
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Replies (0)jR
joan R
1 reviews | Active since Jan 2020
29 May 2025, 12:38
DMS plumbing
I had an underground leakage at my home. I became aware of it through by municipality Bill and Phone my insurance Absa idrect. They send out the above plumbers. The guys did a good job. To have a reduction on my waterbill, i need a report from them, but now they ask 450+tax to issues it to me. I already paid a excess of R1000 upfront. I contacted 3 days ago my insurance and up till now did not hear Anything from them. I really feel that this company is unfair to ask money when they got already paid from my insurance and i need it urgently. Im really disgusted by this moneymaking really. Can You please help me in getting it from the company. The owner have the audesity to tell me the one from the insurance is not the one that City of cape town need, so that i can pay him. I must still pay a huge Bill. My clamnr is5495416.
Helpful (0)
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joan R
1 reviews | Active since Jan 2020
29 May 2025, 12:38
DMS plumbing
I had an underground leakage at my home. I became aware of it through by municipality Bill and Phone my insurance Absa idrect. They send out the above plumbers. The guys did a good job. To have a reduction on my waterbill, i need a report from them, but now they ask 450+tax to issues it to me. I already paid a excess of R1000 upfront. I contacted 3 days ago my insurance and up till now did not hear Anything from them. I really feel that this company is unfair to ask money when they got already paid from my insurance and i need it urgently. Im really disgusted by this moneymaking really. Can You please help me in getting it from the company. The owner have the audesity to tell me the one from the insurance is not the one that City of cape town need, so that i can pay him. I must still pay a huge Bill. My clamnr is5495416.
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Replies (0)PS
Paulo S
1 reviews | Active since Jan 2020
30 Apr 2025, 08:18
over charging for no work
Reading comments I now have had first hand experience of this company charging exorbitant pricing for a “investigation” on a call out I placed which I stay 1.2km away from their offices. Please do your research and ask for a price before requesting them to do anything. I was charged close to R3k for the above which accomplished nothing and their team sat in the vehicle on my driveway to clock up additional time to bill an additional charge. They do not respond when you query the charge and ask for a detailed breakdown so this is the first and last time I will use them. Very poor
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Paulo S
1 reviews | Active since Jan 2020
30 Apr 2025, 08:18
over charging for no work
Reading comments I now have had first hand experience of this company charging exorbitant pricing for a “investigation” on a call out I placed which I stay 1.2km away from their offices. Please do your research and ask for a price before requesting them to do anything. I was charged close to R3k for the above which accomplished nothing and their team sat in the vehicle on my driveway to clock up additional time to bill an additional charge. They do not respond when you query the charge and ask for a detailed breakdown so this is the first and last time I will use them. Very poor
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Replies (0)pR
prathana R
1 reviews | Active since Jan 2020
29 Mar 2025, 16:50
*****ulent and they over charge.
I had contacted DMS as I had a leak in my ceiling which could have come from my bathroom upstairs (according to the complex plumber). Guys came in with nothing, except their eyes- paid 678.75 Agreed with what the previous plumber said. I received a quote for just under 10k and I asked if it can be reduced, they did to 6935.94. I paid the deposit a day before approx R3.4k.I sent emails and whatsapps telling them to ensure their guys come with a detector or something. They came in to do the work (10/03) and realized the pipes aren't where they thought it was, received another quote for the same job plus additions to approx R12.6k. After the job was done I paid the balance of approx R9k. After testing my washing machine wasn't working, called them back and was billed R2k of which I refused as this happened because of the residue of copper pipes from their cutting that entered the washer filter. I ended up paying call out of R678 (11/03). I then get contacted by the owner who enquires about the situation, after much argument, he agreed that I should not pay anymore and kindly refunded me the approximate amount if R5.6k. The leak started again and clearly was not fixed. Today, 28/03, I receive a statement from Niccolette of approx R4.4k... who even knows what for. This is just money issues I have experienced, I have not even mentioned the attitude of their plumber towards females and the laughing, reckless driving, and the hours sitting and doing nothing. I am taking this statement to my attorneys now. They think people are stupid. I really do not recommend. Stay away from this company.
Helpful (0)
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prathana R
1 reviews | Active since Jan 2020
29 Mar 2025, 16:50
*****ulent and they over charge.
I had contacted DMS as I had a leak in my ceiling which could have come from my bathroom upstairs (according to the complex plumber). Guys came in with nothing, except their eyes- paid 678.75 Agreed with what the previous plumber said. I received a quote for just under 10k and I asked if it can be reduced, they did to 6935.94. I paid the deposit a day before approx R3.4k.I sent emails and whatsapps telling them to ensure their guys come with a detector or something. They came in to do the work (10/03) and realized the pipes aren't where they thought it was, received another quote for the same job plus additions to approx R12.6k. After the job was done I paid the balance of approx R9k. After testing my washing machine wasn't working, called them back and was billed R2k of which I refused as this happened because of the residue of copper pipes from their cutting that entered the washer filter. I ended up paying call out of R678 (11/03). I then get contacted by the owner who enquires about the situation, after much argument, he agreed that I should not pay anymore and kindly refunded me the approximate amount if R5.6k. The leak started again and clearly was not fixed. Today, 28/03, I receive a statement from Niccolette of approx R4.4k... who even knows what for. This is just money issues I have experienced, I have not even mentioned the attitude of their plumber towards females and the laughing, reckless driving, and the hours sitting and doing nothing. I am taking this statement to my attorneys now. They think people are stupid. I really do not recommend. Stay away from this company.
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Replies (0)JR
Jay R
1 reviews | Active since Jan 2020
13 Mar 2025, 12:31
Plumbing **** by DMS JHB
We had them out for a leaking pipe and quoted for the job. the quote was approved. on the day of repairs they decided themselves to find faults saying they have to chop the slab, etc. which is not related to the leaking pipe and then doubled the quote. so the work done was as per the original quote but the invice was doubled. we querried this and the guy say he did the work. there no evidence of extra work. daylight *******. be very careful of these guys. we are in the process of getting a QS to price the job and take it to an attorney.
Helpful (0)
|Replies (0)JR
Jay R
1 reviews | Active since Jan 2020
13 Mar 2025, 12:31
Plumbing **** by DMS JHB
We had them out for a leaking pipe and quoted for the job. the quote was approved. on the day of repairs they decided themselves to find faults saying they have to chop the slab, etc. which is not related to the leaking pipe and then doubled the quote. so the work done was as per the original quote but the invice was doubled. we querried this and the guy say he did the work. there no evidence of extra work. daylight *******. be very careful of these guys. we are in the process of getting a QS to price the job and take it to an attorney.
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Replies (0)SvdH
Shireen van den Heever
1 reviews | Active since Jan 2020
10 Mar 2025, 18:48
DMS plumbing overpriced and unreasonable, daylight thieving and *******
We had a leak outside that caused our Booster pump to remain on, instead of cutting off. They were very friendly however, they gave a first estimate before the work began, and then sent another estimate/quote. The asked for R4600 Just to do a leak detection test and then charged R3800 to repair one leak. A total of R8400. Exorbitant prices. Almost R10000 to fix one leak that caused no other damage. R4600 just for a leak detection is a rip -off and day light Robery. Especially given the cost of day to day living. I will never recommend DMS plumbing services because of how unreasonable they are with their pricing. The spares they used alone, did not equate to the money they charged.
Helpful (0)
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Shireen van den Heever
1 reviews | Active since Jan 2020
10 Mar 2025, 18:48
DMS plumbing overpriced and unreasonable, daylight thieving and *******
We had a leak outside that caused our Booster pump to remain on, instead of cutting off. They were very friendly however, they gave a first estimate before the work began, and then sent another estimate/quote. The asked for R4600 Just to do a leak detection test and then charged R3800 to repair one leak. A total of R8400. Exorbitant prices. Almost R10000 to fix one leak that caused no other damage. R4600 just for a leak detection is a rip -off and day light Robery. Especially given the cost of day to day living. I will never recommend DMS plumbing services because of how unreasonable they are with their pricing. The spares they used alone, did not equate to the money they charged.
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Replies (0)NM
Nthabiseng M
1 reviews | Active since Jan 2020
17 Feb 2025, 18:07
******** practices, exorbitant prices
They went out to fix a leaking valve at my apartment in joburg CBD. They did the job before sending me the invoice. Once they had completed the repairs they sent the invoice and I was called and badgered to make payment immediately. The job was overpriced; they charged R178 for an item that costs R70 to R100 and they charged me R1780 for labour and travel (to and from Johannesburg South). They completely took away my right to make an informed decision about which company I would use to fix the issue and they charged me exorbitant prices. I don’t think it’s lawful to demand payment (especially under those circumstances) on the same day. I have laid a complaint with the relevant authorities because they are operating against the consumer protection act. Please do not use them. You can see their ratings on Hello Peter and they don’t even bother to respond to the complaints.
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Nthabiseng M
1 reviews | Active since Jan 2020
17 Feb 2025, 18:07
******** practices, exorbitant prices
They went out to fix a leaking valve at my apartment in joburg CBD. They did the job before sending me the invoice. Once they had completed the repairs they sent the invoice and I was called and badgered to make payment immediately. The job was overpriced; they charged R178 for an item that costs R70 to R100 and they charged me R1780 for labour and travel (to and from Johannesburg South). They completely took away my right to make an informed decision about which company I would use to fix the issue and they charged me exorbitant prices. I don’t think it’s lawful to demand payment (especially under those circumstances) on the same day. I have laid a complaint with the relevant authorities because they are operating against the consumer protection act. Please do not use them. You can see their ratings on Hello Peter and they don’t even bother to respond to the complaints.
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