Dr. Zinzi Mkhize
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Great Doctor, horrible and *********** stuff ( Receptionist) I had to follow twice for a GP Referral letter and on both occasions I was met with a very hostile attitude but they were diligent in process the appointment claim on the day.
1 reviews | Active since Jan 2020
Great Doctor, horrible and *********** stuff ( Receptionist) I had to follow twice for a GP Referral letter and on both occasions I was met with a very hostile attitude but they were diligent in process the appointment claim on the day.
1 reviews | Active since Jan 2020
I'm quite disappointed by the level Of service at Dr Z Mkhize's surgery in Fourways gardens. I arrived at 12:30pm today for medical assistance, i found 2 people already waiting for her as she was busy with another patient. 2 more people came before me, after waiting and waiting the 2 people that came before me were called in and i had to wait again till i decided to leave at 2:30pm. Imagine waiting from 12:30 pm to 14:30pm to be attended to but nothing. This is common to public sector and i never expected such in a private sector where you pay for the service from your pocket but still receive nothing. I asked the receptionist why people before me are being attended to, they said they made appointments. Then i asked when do these appointments actually work coz evert time when i make an appointment i get attended after an hour, and they couldn't answer me coz they know it's not the first time i have complained about this. I'm not sure whether this could be based on discrimination where patients of a certain class of medical aid get attended first coz of their medical aid profile, but having to wait for 2 hours whilst you came early is totally an insult to patients. I drove from My place to her surgery for 13 kilometers, mind you petrol is expensive to just waste it like that. I wish she could Learn to value other people's time and come up with a different creative approach of attending to her patients. Most doctors apply a first come first serve approach and on weekends thats when they require you to make appointment. This was totally a disgrace, sick Service i have ever received. A total waste of my time that i could have spent somewhere useful.
1 reviews | Active since Jan 2020
I'm quite disappointed by the level Of service at Dr Z Mkhize's surgery in Fourways gardens. I arrived at 12:30pm today for medical assistance, i found 2 people already waiting for her as she was busy with another patient. 2 more people came before me, after waiting and waiting the 2 people that came before me were called in and i had to wait again till i decided to leave at 2:30pm. Imagine waiting from 12:30 pm to 14:30pm to be attended to but nothing. This is common to public sector and i never expected such in a private sector where you pay for the service from your pocket but still receive nothing. I asked the receptionist why people before me are being attended to, they said they made appointments. Then i asked when do these appointments actually work coz evert time when i make an appointment i get attended after an hour, and they couldn't answer me coz they know it's not the first time i have complained about this. I'm not sure whether this could be based on discrimination where patients of a certain class of medical aid get attended first coz of their medical aid profile, but having to wait for 2 hours whilst you came early is totally an insult to patients. I drove from My place to her surgery for 13 kilometers, mind you petrol is expensive to just waste it like that. I wish she could Learn to value other people's time and come up with a different creative approach of attending to her patients. Most doctors apply a first come first serve approach and on weekends thats when they require you to make appointment. This was totally a disgrace, sick Service i have ever received. A total waste of my time that i could have spent somewhere useful.
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