KS
Kholwani S
Active since Apr 2012
2
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2 reviews59 months ago
Disgusting Service From waiter Robert Mafu
I'm dissappointed, Im fron Jhb Parkmore, drove all the way to Witbank visitibg my partner. We went to ocean basket highveld mall for supper, our waiter was Robert Mafu. I must say the guy's service was horrible. He brought our drinks and didnt bring the milk for my wife, we had to wait and remind him, next we ordered 2x platter for 1 and told him we want our food grilled including mussels heads grilled, he brought them fried we called him for grilled ones as requested. After finishing to eat we asked him to pack the remaining and put them as take away. He simple brought the empty take away and asked us to pack it ourselves, we did for the sake of peace. We ordered last drinks (tea and beer) and asked him to bring wet wipes, we had to wait close to 4 min for wet wipes till i stood up to ask them myself. Raised a complaint to his supervisor and told him that " im sorry for use the word **** but that the service i received". The waiter (Robert Mafu) came out of the blue and with a very rude gesture told me not to say i have received a ****ty service. His supervisor had to push him away. Im sooo disappointed, first time receiving such service fron ocean basket.
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82 months ago
Bad Service
I'm quite disappointed by the level Of service at Dr Z Mkhize's surgery in Fourways gardens. I arrived at 12:30pm today for medical assistance, i found 2 people already waiting for her as she was busy with another patient. 2 more people came before me, after waiting and waiting the 2 people that came before me were called in and i had to wait again till i decided to leave at 2:30pm. Imagine waiting from 12:30 pm to 14:30pm to be attended to but nothing. This is common to public sector and i never expected such in a private sector where you pay for the service from your pocket but still receive nothing. I asked the receptionist why people before me are being attended to, they said they made appointments. Then i asked when do these appointments actually work coz evert time when i make an appointment i get attended after an hour, and they couldn't answer me coz they know it's not the first time i have complained about this. I'm not sure whether this could be based on discrimination where patients of a certain class of medical aid get attended first coz of their medical aid profile, but having to wait for 2 hours whilst you came early is totally an insult to patients. I drove from My place to her surgery for 13 kilometers, mind you petrol is expensive to just waste it like that. I wish she could Learn to value other people's time and come up with a different creative approach of attending to her patients. Most doctors apply a first come first serve approach and on weekends thats when they require you to make appointment. This was totally a disgrace, sick Service i have ever received. A total waste of my time that i could have spent somewhere useful.
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